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Learning and Development Case studies

Don't take our word for it... EngieEngieEngie University Asia-PacificHitachiHitachiSales and Sales Management training for 500+ people across A

Programmes

Training your people to excelAt Cegos Asia Pacific, we empower your team to do bigger and better things.Whether you want to boost performan

Cegos e-learning Courses

LHtz7VURxG4E-learning off the shelfYou can see short previews of all of our multi-device eLearning modules right here E-LEARNING

Management Training

Developing managers to lead high performance teamsEffective managers inspire, lead, and communicate. They support their teams and motivate

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Soft Skills Training Singapore - Build Interpersonal Skills in Your Business

Get the best soft skills training in Singapore at CegosSoft skills training - Recognising and developing the soft skills of your workforce i

Project Management Training

The most effective way to get resultsGood project management makes a huge difference to a business – it can reduce costs, increase efficien

Learning Bites

High impact, short timeframeThe pressures of work can be so relentless that even taking a lunch break can feel like a luxury, never mind ta

Management essentials

Critical skills for new managersNo business works well without good management. The kind of training that makes it happen is worth investin

Bite-size Change Management Training

A major financial services company approached us to discuss their need to train people around change and resilience.They were looking for a

Change and Resilience

Deal effectively with the new and unexpectedIn the fast-moving business world, change is inevitable and can affect people in different ways, bo

High Performance Selling

Selling that wins businessOur High Performance Selling course offers a tried and tested way to transform your sales people. Whether they are ju

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Being Strategic

Create strategies that build and inspireIdentifying leadership potential is only one part of creating a leader. The rest involves supporting th

Presentation skills

Become a skilled and professional presenterIn the modern workplace, making a presentation is a vital tool – it allows you to sell your product,

Time management

Keep control and carry onThis Time Management course offers an effective and rewarding way of getting a grip on time – making the most of the h

Effective project teamwork

Taking care of your teamCegos offers several project management courses. It’s a wide-ranging role, so we offer a wide range of ways to learn.

Finance for non financial managers

Getting to grips with financeNumbers. Love them or hate them – you can’t live without them. They provide the building blocks for your business,

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Privacy policy

BACKGROUNDThis Policy applies as between you, the User of this Website and Cegos Asia Pacific Pte Lte the owner and provider of this Website.&nb

International Communication Project

Total Digital Academy"At Cegos, we found all the skills necessary to design this bespoke training module. The Cegos team dem

International Sales Training Programme

Note and Micra"We chose Cegos for its ability to provide guidance and support on aspects other than training expertise. ​Thi

International Commercial Project

Hutchinson“We decided to set up the Purchasing University to build our function's professional skills and develop a common set of standards

RICS expands online offering and boosts membership revenues

Royal Institute of Chartered Surveyors“As a leading global provider of e-learning content, with a real understanding of our business, Cegos wer

Value Selling Development Programme

Sun ChemicalValue Selling Development Programme“Working in partnership with Cegos allowed us to bring about a real change in attitude to va

Management Development for Financial Services

Overall, I cannot speak highly enough about my relationship and interactions with Cegos!  They are outstanding and their programming consisten

Senior Leadership Development Programme

BerendsenSenior Leadership Development Programme“We had already put in place LEAD Development Centres for our senior leader group, and it w

Customer Excellence

Blended Learning ProgrammeBusiness NeedThe company has a commitment to providing outstanding customer service, appreciating its critical ro

High Potential Leadership Programme

Sony DADC International High Potential Leadership ProgrammeBusiness needSony DADC International is a leading disc and digital solu

Commercial Skills for Technical People

Business needA fast-growing American IT firm approached Cegos to help it roll out a sales course for technical staff outside the States. As the

Influencing and persuasion

How to convince your customersIn this highly competitive world, what gives your sales team the edge over their rivals? The answer is influence

Training the Trainer

Helping you to help othersWe’ve probably all sat through seemingly endless hours of boring talks and pointless presentations in the workplace,

Interpersonal Excellence

Get the best from yourself and othersThe relationships we have with other people are essential in all areas of life, but perhaps nowhere more i

Managing Emotion In Tough Situations

Dealing with conflict like a true professionalEmotion is a normal part of the human experience, and an essential component in the way we all li

Coaching And Developing Others

Coax the best out of your colleagues  Coaching is rightly recognised as an essential skill in the management/team leader portfolio. When d

International Training Projects

International training projectsYour international learning and development challengesThere are specific challenges associated with t

Training Awards

The Cegos mantle piece is brimming with training awards. Here’s a brief selection of our more recent awards and accreditation’s.Top 20 Custom Cont

Cegos 2020 Learning Future

Cegos 2020 Learning Future brings together industry experts and top business leaders to discuss the future workplace, the future of learning and mu

HRD Giveaway 2020 Learning Future

About Cegos

Cegos GroupCegos is Europe’s largest training organisation and one of the world’s leading Learning & Development companies. Cegos was

Cegos 2020 Learning Future

Welcome to the Cegos 2020 LearningFuture post-event portal. Everything you need is here to view or download. Please contact us directly should you

Cegos 2020 Video Montage Of The Day

Cegos 2020 - Event Gallery

View Q&A And Event Evaluation Summary

You can view here a summary evaluation of the day (your pigeonhole feedback) and the answers / comments to the questions posted during the day.Clic

Cegos 2020 - Video Gallery

5 Key Drivers to Build a Successful Workplace for the 2020s

New action-centered research and white paper from Cegos Asia PacificAn in-depth look at the results of new global research conducted by Cegos A

Business Transformation Summit

▶ Live Streaming from Lisbon - 29th SeptemberToday’s world is one of constant and radical change. Organisations are called upon to re-invent t

Orange - Digital HR

HR Digital Transformation"The mechanism built by Cegos was innovative, flexible and could be used for all international HR employees. It a

Blended Learning 2.0

Complete the form below to get the link to download Blended Learning 2.0 Once you clicked the "Submit", please

5 Drivers Essential for Success in the 2020s Workplace

December 2016 updated actions versionHow to develop a workforce that is ready, motivated and skilled to perform and grow over the next deca

Research Papers

Get your free copy of research papers !Getting to grips with Generative AI (GenAI) : Training for ethical and effective use in businessWHITE PAP

Cegos Collaborator Event 2017

On 19th Jan 2017 at Cegos Asia PacificIt was our pleasure to host our Close Collaborators on 19 January 2017 for our annual collaborator’s eve

Cegos Collaborator Event 2017 - Photo Gallery

Since 2010, Cegos and LINGOs have partnered…

Since 2010, Cegos and LINGOs have partnered to offer training high-quality resources to individuals and organizations working in the development an

Aggreko brings power where there is none…

Walter Davis - Group Senior Training Manager, AggrekoCustomer case study: AggrekoAggreko brings power where there is none. It provides temp

Power Up Your Communication Skills

In this practical course, learn how to boost your communication skills so you can become an effective and powerful communicator. Discover how to com

Our Partners

Our valued partners we have worked with.Regional PartnersGlobal Partners

GetSmart

A Cegos Digital Initiative for Performance SupportGetSmart is the latest initiative designed by Cegos to help organisations boost their

International Project

International ProjectFast and simple deployment of a corporate programme worldwideFast changing business requires competences that quickly ada

Course Portfolio

Course PortfolioSustainable partnership for delivering a portfolio of courses across your countriesMore and more global organisations are rati

L&D Transformation

L&D TransformationSuccessful transformation of your corporate L&DCorporate L&D organisations and ecosystems are due to be more global, agile,

Leading and Managing in the Age of Disruption

Responses and findings from the CEGOS survey of professionals across the Asia Pacific regionOur Research FocusTechnologyAdvances in tec

Cegos eLearning HTML5 - Preview videos

Click on the following links to see preview videoMH007: Adapting to other people to communicate more effectivelyMH010: Handling stress

Adapting to other people to communicate more effectively

Topic: Applied Personal DevelopmentA 2-part module to help you improve communication by adapting to others.Non-verbal communication is an impor

Handling stress

Topic: Applied Personal DevelopmentStress has its virtues.It allows us to react quickly when necessary. Without it, we may be unable to ada

Assertiveness know your profile

Topic: Applied Personal Development Tense or stressful situations affect our behavior, making us lose our composure and, in some cases, respond

Assertiveness toolkit

Topic: Applied Personal DevelopmentThroughout our professional lives we experience periods of change, tension and stress. Faced with some situa

3 pillars of interpersonal excellence

Topic: Applied Personal DevelopmentSome professionals stand out because of their ability to express their opinions clearly and persuasively; be

Developing an interpersonal communication strategy

Topic: Applied Personal DevelopmentIn business, the most successful people are those who have a clear idea of their role and who build good rel

Knowing yourself better to communicate better

Topic: Applied Personal DevelopmentGetting your message across and ensuring you are understood are absolutely essential if you want to have a p

3 routes to good communication

Topic: Applied Personal DevelopmentTo communicate effectively, it's important to create a climate that suits the person you are speaking to. Th

3 levers for building winning cooperation

Topic: Applied Personal DevelopmentYour personal attitude and your goodwill are absolutely indispensable in cooperating effectively with your p

Problem-solving: Tools and Methods

Topic: Managers have numerous problems to solve on a daily basis. To be effective, they need to clarify the problem, determine the probable

Considering how you spend your time

Topic: Professional EfficiencyDays, hours, seconds… Is there ever enough time in a single working day? What if we could make time last a bit lo

Focusing on your priorities

Topic: Professional EfficiencyDuring the course of a working day, you can often have the impression that everything you have to do is both impo

MH062: The 12 guidelines of effective time management - Preview

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Project Management Essentials

Topic: Project ManagementThe workplace is bustling with endless needs; driven by an external environment that is rapidly evolving and internal

The Future of Work

What’s coming and how to prepare your organisation for success8th September 2017 (Friday) - 8.30 am to 12:00 pm at Radisson Hotel Br

Search Results

The Project Framework

Topic: Project ManagementBefore launching into your project, you need to take an in-depth look at what and who is involved, so that the company

Project Planning

Topic: Project Management"Why waste time creating a project schedule that is likely to change regularly throughout the project?" This is a ques

Drawing up a Project Budget

Topic: Project ManagementWith the commencement of any project, it is essential to have a significant proportion of resources in place that can

Anticipating Project Risks

Topic: Project ManagementProjects often involve new and complex tasks. As a result, one of the project manager’s main responsibilities is to li

From needs to project

Topic: Project ManagementA project encompass all the actions required to respond to predefined needs within set deadlines. These needs are ofte

The challenges of customer relations

Topic: Sales and Customer relationshipThe role of customer service associates relies more than ever on maintaining loyalty. As an ambassador of

Customer Relationship: Building Trust

Topic: Sales and Customer relationshipTrust is a necessary condition of customer relationships because it will be difficult to do business oth

Customer relationship: practicing active listening

Topic: Sales and Customer relationshipEvery customer is different. If you know how to listen and ask questions, they will tell you their ne

MH103: Customer relationship: creating commitment - Preview

Developing loyalty through customer relationships

Topic: Sales and Customer relationshipToday every company believes it is important to retain the loyalty of its best customers. How do you

The art of persuading through listening

Topic: Sales and Customer relationshipAs sales associates face increasing pressure to deliver short-term results, the ability to persuade and c

Convincing customers with a winning offer

Topic: Sales and Customer relationshipWhen making a purchase, customers need to be convinced that the offer on the table is actually what they

Making your new management position successful

Topic: Management & LeadershipVery often, an employee is promoted to a managerial position on the basis of his or her recognized expertise. Whe

The management styles

Topic: Management & LeadershipManagers have a range of different situations to deal with, from coworkers with different skills and motivations,

Fostering And Maintaining Motivation

Topic: Management & LeadershipManagers are always trying to find ways to motivate or re-motivate coworkers. Motivated coworkers generate value-

The situational skills of the manager

Topic: Management & LeadershipWhen managers encounter a problem, they must take into account all of the aspects involved (e.g. human, corporate

The relationship skills of the manager

Topic: Management & LeadershipPart A: A manager’s activities mainly involve receiving information, communicating, transmitting knowledge an

The emotional skills of the manager

Topic: Management & LeadershipThere has been a saying applied at work to “leave your emotions at the door”. However in reality, emotions are co

Guiding Team and Individual Actions

Topic: Management & LeadershipPart A: In an environment in which a strategy is not always clear, stable and constant, and employees work mo

Becoming a Coaching Manager

Topic: Management & LeadershipPart A: New business models, complex situations and the need to be proactive all require your coworkers to ha

Effective decision-making

Topic: Management & LeadershipMost of a manager's day-to-day activities involve making decisions. These involve making technical, financial and

Being persuasive in management situations

Topic: Management & LeadershipPart A: The term “negotiation” is used to refer to relationships with unions and management, customers and su

Handling emotions within your team

Topic: Management & LeadershipAs a manager, you are often confronted with the individual and collective feelings and emotions of your staff. If

Impact of emotions in the workplace

Topic: Applied Personal DevelopmentEmotions play an important role in the workplace. They affect our daily life, our reactions to certain situa

Controlling your emotions

Topic: Applied Personal DevelopmentIn corporate life, we sometimes encounter situations where changes, tension and stress can make us lose our

Preparing and structuring the annual performance review

Topic: Human ResourcesPart A:The annual performance review is a central component of performance management and has a direct impact on cowo

Identify your communication styles

Topic: Professional EfficiencyAs you are aware, some people are more talented communicators than others. Some people find speaking in publi

Successfully adapting your message

Topic: Professional EfficiencyYour role often requires you to deliver the same message to different people and in different circumstances.

Evade trick questions at meetings

Topic: Professional EfficiencyWhen addressing an audience, you are a separate entity from the group of people to whom you are speaking. This ca

Dealing with time-consuming tasks

Topic: Professional EfficiencyThese days, a company’s day-to-day business is often a matter of urgency. If you were to respond to every request

BUSINESS TRANSFORMATION SUMMIT 2017

LISBON - 17 OCTOBER 2017 - LAGOAS PARK CONGRESS CENTRETHE FUTURE IS NOW !  On the edge of an unprecedented era of transformation and gr

Rosaline Chow Koo

Founder & CEO of CXA Group  Introducing our Closing Keynote speaker,Rosaline Chow KooTo some of us Rosaline will need no introduction;

Brave New Ways of Working Research Paper 2018

How organisations across the region are transforming to be fit for the future 8 Questions | 8 Conclusions 1,747 respondent

INNOVATION HANDBOOK 2018

LEARNING & DEVELOPMENT: DECODING THE FUTUREPlease complete the form below to get the link to download the new research paper

Brave New Ways of Working Research Paper 2018 (Mandarin version)

How organisations across the region are transforming to be fit for the future 8 Questions | 8 Conclusions 1,747 respondent

Try our award winning eLearning with this fantastic offer

In today’s tech-inspired world, eLearning is the most convenient and cost-effective training resource available.Until the end of June 20

Virtual Classroom Courses

Learning BitesEach of these courses consist of 2 hours of virtual classroom activity and 30 minutes of workshop activity.Change

Learning Bites – Coaching

The art of coaching professionallyCoaching is an essential skill for any professional, but isn’t always as easy as it looks.This course will tea

Learning Bites – Collaboration

With organisations moving more and more from the traditional hierarchical structure to a more fluid, matrix-based approach, the ability to influenc

Learning Bites – Creativity and Innovation

Creativity comes more naturally to some people than others. Too often many of us are quick to label ourselves as ‘not the creative type’ and, in so

Learning Bites – Cultural Awareness

Cultural awareness starts by recognising that we sit at the centre of our universe and this represents the ‘norm’. As we move out of our comfort zo

Learning Bites – Delegation

There are plenty of reasons why managers don’t delegate. Some are perfectionists who feel it’s easier to do everything themselves, or that their wo

Learning Bites – Difficult Conversations

Interpersonal difficulties in the workplace seems to be a fact of life. We’ve all seen situations where different people with different goals and n

Learning Bites – Effective Meetings

Too often, internal business meetings are unproductive, unstructured and take far too much time out of the working day. By having vague goals and uncl

Learning Bites – Emotional Intelligence

We all have emotional intelligence – it is often taken for granted that our way of being/reacting and emoting is established, part of who are and u

Learning Bites – Feedback

How to give feedback that motivates and inspires your teamGiving and responding to feedback is integral to the smooth functioning of every busines

Learning Bites – Influencing Without Authority

People at all levels and in all functions need to influence others – be it colleagues, seniors, staff, customers, suppliers or external bodies. The

Learning Bites – Mentoring

Mentoring isn’t just useful for the person you’re assisting, it’s great for you in a variety of ways. It provides that wonderful feeling you get wh

Learning Bites – Motivation

Motivation is key to a drive for success – in ourselves, our colleagues, our organisation. Ideas about human desire provide a general picture which

Learning Bites – Networking

Networking enables colleagues to share ideas, expertise and insights about topics they care deeply about. Over time, networking can lead to the dev

Learning Bites – Problem Solving

We face all manner of problems in our working lives, from day-to-day issues and obstacles that stop us achieving our working goals, to unexpected r

Learning Bites – Remote Management

If you have already worked in or with a remote team you’ve probably experienced some of the challenges this way of working can bring: lack of mutua

Learning Bites – Strategic Thinking

Strategic thinking is no longer a once-a-year task performed as part of the annual strategic planning process. More than ever, today’s leaders requ

Master Classes – Communicating for Impact

Communicating for ImpactModern organisational methods place a great deal of importance on co-operation between different multi-disciplinary and so

Master Classes – High Performance Selling

Whether the delegate is just starting out, or looking to brush up on existing skills, this course offers everything they need to evolve from being

Master Classes – Planning For Results

Managing time in the workplace can be difficult and, at times, it can feel as if it is impossible to avoid being controlled by the demands of other

Master Classes – Presenting Virtually

Presenting virtually is quickly becoming a regular way to deliver presentations, proposals, pitches, and other information to virtual audience

Master Classes – Problem Solving Strategies

As new and more complex business challenges become more widespread, everyone in the organisation is undertaking the duty and responsibility of solv

Master Classes – Project Management Fundamentals

A project is, first and foremost, an endeavour within a company. It calls upon the ability of its initiators to envision the future and outline the

Master Classes – Situational Leadership

To be a leader others want to follow, managers need to set clear and attainable goals, provide the matching leadership style, and give appropriate

The Cegos Innovation Handbook 2018

LEARNING & DEVELOPMENT: DECODING THE FUTUREYour free guide to managing change the innovative way  The average organisation has experienced

#UP Skills Acquisition Collection

A series of digital programs that boost performance in the workplace Soft skills are the skills of the future, i

Effective L&D to boost Business Performance

eFKZG9oL5ngCegos e-Learning – engaging through interactivity  Cegos is an international leader in L&D for over 90 years.Our Learning expe

Transform Learning to Transform Skills

Exclusive HR & Business Leaders Event Cegos believes that skills development and upgrading arekey to address work-related challenges

Transform Learning to Transform Skills

Exclusive HR & Business Leaders Event Cegos believes that skills development and upgrading arekey to address work-related challenges

MANAGERIAL INTELLIGENCE 1 brochure

Harness the Power of Managerial Intelligence

2nd – 3rd December 2019 | The Board Room, ParkRoyal on Beach Road, 7500 Beach Road, Singapore 199591Course outline:Focus on the added value

Designing Learning Experiences in the 21st Century - Brochure

Designing Learning Experiences in the 21st Century

3 days, 13 – 15 Jan 2020 | 152 Beach Road, Gateway East, Level 28, Singapore 189721Course outline:Identify the different eLearning meth

Winner of Best Digital Learning Provider 2019

2 years after winning Best e-Learning Provider and Best Mobile Learning Provider, Cegos Asia Pacific has done it AGAIN!The Best Digita

Interpersonal Communications Excellence (Emotional Intelligence)

What is Emotional Intelligence?The world of work is changingAs early as 2016, The World Economic Forum's "Future of Jobs" report predicted

8502: Managerial Intelligence - Level 1

ObjectivesFocus on the added value of your management roleFind out more about the sort of manager you areUnderstand how to focus individual and

8503: Managerial Intelligence - Level 2

ObjectivesBecome a more flexible managerBuild team cohesionReview priorities during periods of changeImprove your negotiation and communication

8516: Influencing and Persuasion

Convincing your CustomersObjectivesLearn new sustainable, ethical methods for persuading customersDevelop customer-focused attitudes and be

8520: Managing Emotions in Tough Situations

Dealing with Conflict as a ProfessionalObjectivesEnrich your relationships with stimulating, pleasant emotionsCome to grips with unpleasant

8522: Creating and Delivering Powerful Presentations

Mastering the Art of Public SpeakingObjectivesGive your oral presentations greater impactStructure a global message that hits homeAlign you

8505: Effective Project Team Work

ObjectivesLearn the basics of project managementIntegrate every aspect of project management: performance, costs, deadlines and risksWork effec

Coordinating with Others

8505: Effective Project Teamwork8522: Creating and Delivering Powerful Presentations

Emotional Intelligence

8500: Interpersonal Communications Excellence8520: Managing Emotions in Tough Situations

Registration

Managerial Intelligence – Level 1*Privacy Policy

Successful payment!

Thank you for signing up for our open course. We look forward to welcome you!Should you require any assistance in the meantime, feel free to dr

Download free whitepaper - Future of Soft Skills

To tackle the changes happening in the world of work, it is now vital for companies to step up the pace of their teams’ skills development. How can

Your L&D Partner (E-Learning content in Bahasa)

Bank Mandiri's success story with Digital LearningDo you know that the 2 BIGGEST PROBLEMS in L&D today is…Shorter time to address competenc

How to sign up

Kindly email us opencourses@cegos.com.sg with the following information:Email subject: Course Name of attendee:Mobile number:Choice of date

Applied Personal Development

In the present business landscape where organisations and labor markets have became global, responsibility for development has shifted from the com

Professional Efficiency

Professional efficiency is virtuous spiral. Whichever path we take to improve it, one progress leads to another. Our professional efficiency depend

Project Management

This topic is designed to strengthen the performance of the project manager and his/her project team.The performance of a project manager is ev

Management & Leadership

Managerial innovation will be a new competitive challenge.As business are conducted differently (Business Transformation, Digital Transformatio

Human Resources

Successful Performance Review InterviewPreparing and structuring the annual performance review

Sales and Customer Relationship

An optimal customer relationship is a long-term relationship of trust that generates satisfaction, loyalty and reflects on the image of the company

Request Free Demo - eLearning

Focus modules

We understand the growing demand for high quality learning in today’s workplace. That’s why we have designed a collection of curriculum bundles

Managers: how to give positive and constructive feedback

ProgramPositive feedback.Constructive feedback.For who ?All managers and project managers.ObjectivesBy the end of this module,

Focus modules - Find out more

GROW to empower your team members

ProgramUse GROW to help an employee solve a problem.Conduct a skills development interview with GROW.For who ?All managers in a positio

Managing transformations with Test and Learn approach

ProgramDare to launch a short-term test, rather than trying to anticipate all the risks.Act first on a small, scale and evaluate the results to

Building and sharing a strong vision

ProgramAnnounce the change.Adopt the right approach in the event that change is questioned.Nurturing meaning in everyday life.For who ?

Time Management: Dealing with Urgent Requests

ProgramDealing with an urgent request when your schedule is already full.Saying no diplomatically when you don't have the time to deal with an

Facilitate effective meetings

ProgramStart the meeting.Work as a group.Conclude the meeting.For who ?All people who lead or participate in meetings.Objectives

Public Speaking: Managing the Q&A

ProgramWelcome questions from the audience.Address questions…throughout.For who ?Everybody who is in a position to host meetings or to

Project management: mobilizing team members

ProgramEngagement interview: involve each team member.Kickoff meeting: involve the team.Status meeting: keep motivation throughout the project.

Lead meetings remotely

ProgramAdopt best practices when starting a remote meeting.Trigger attention and organize exchanges.For who ?All managers and project m

Remote Management : Effective ways to communicate with team members

ProgramManaging team member's activity: Visiting a team member, Using the right tools to inform, Effective remote meetings.Boosting each team m

Remote Management : Handle poor performing employees

ProgramCreating an employee performance improvement plan.Choosing between asynchronous and synchronous interaction, Finding out the reasons for

Facilitating a project steering committee meeting

ProgramGive the correct project status.Promote decision-making.For who ?Any project leader leading steering committee meetings.Obje

Facilitating a brainstorming session

ProgramStarting the brainstorming processStimulating ideas.For who ?Any project member facilitating brainstorming sessions.Objectiv

Develop and implement an action plan

ProgramDevelop the action plan with those who will implement it.Managing the most critical tasks closely.For who ?Any project member.

Giving bad news in a positive way

ProgramDescribe and present the bad news.Propose solutions.Maintaining trust.For who ?All of them.ObjectivesAt the end of this

Handling angry customers

ProgramUse the STAR method.Adapt your response to facts, opinions or emotions.For who ?Anyone in contact with customers.Objectives

Managing customer incivility

ProgramIdentify points of vigilance in the handling of incivilities.Manage incivilities in a progressive way, in 3 steps.Use the 'empty bucket'

Intensive Training modules

A mobile-first and user-friendly e-Learning module that focuses on one specific skill.The Intensive Training modules feature:

Intensive Training modules - Find out more

Managing objections – Level 1

ProgramLearn about the DRAC method -Dig deeper, Rephrase, Argue/Adjust, Control/Concretize.Imagine an example of dealing with an objection.Prac

Managing objections – Level 2

ProgramLearn about the DRAC method - Dig deeper, Rephrase, Argue/Adjust, Control/Concretize.Imagine an example of dealing with an objection.Pra

Managing objections – Level 3

ProgramLearn about the DRAC method - Dig deeper, Rephrase, Argue /Adjust, Control/Concretize.Imagine an example of dealing with an objection.Pr

Asking for feedback

ProgramDiscover a simple method on how to ask for feedback.View a sample application.Practice asking for feedback to increase your awareness ab

Welcome well-formulated or awkward critism

ProgramLearn how to deal with well-formulated or awkward criticism.Visualize an example for each of the two situations.Practise receiving well-

Develop your assertiveness - Level 1

ProgramLearn about the best practices of assertiveness.View an example.Train to adopt an assertive attitude while interacting with different ch

Develop your assertiveness - Level 2

ProgramLearn from the best practices of assertiveness to deal with passive, aggressive and manipulative behaviors.View an example.Train to deal

Develop your assertiveness - Level 3

ProgramLearn from the best practices of assertiveness to deal with passive, aggressive and manipulative behaviors.View an example.Train to deal

Conducting the negotiation process – Level 1

ProgramLearn about the process.View an example.Train yourself to negotiate to reach a mutually satisfactory conclusion through 4 situations com

Conducting the negotiation process – Level 2

ProgramLearn about the processView an example.Train yourself to negotiate to reach a mutually satisfactory conclusion.In this level, you do not

Conducting the negotiation process – Level 3

ProgramLearn about the process.View an example.Train yourself to negotiate to reach a mutually satisfactory conclusion.In this level, the situa

Obtaining the support of your interlocutors

ProgramTake note of the partners map and the 5 different profiles to deal with when you want to convince them on an idea or a project.View an e

Giving positive and constructive feedback

ProgramLearn about the method for giving positive and constructive feedback.View an example of positive and constructive feedback.Practice givi

Learn how to practice active listening

ProgramLearn how to practice active listening.See an example of an application.Practice using the main tools of active listening - questioning

Curing work overload

ProgramTaking the model of the 'time imps' to embody all of the bad habits that come from an excess of work.View an example of response adapted

Ask the right questions to sell

ProgramLearn about the SAFIR method for questioning.Visualize an example of a potential question to better answer it.Practise questioning by in

Argue according to the customer profile

ProgramLearn about the SONCASE method to adapt your arguments according to client profiles.View an example of how to use the method.Practise de

Managing urgent client requests

ProgramLearn how to manage urgent requests.Visualize an example of a potential question to better answer it.Practise managing urgent requests f

Cegos Virtual Classrooms

Delivering live, online training at your desktop with tutor based 1-1 support and feedback.Anytime. Anyplace. Anywhere. &n

Virtual Classroom Courses

Our Range of

Learning Bites – Change Management

Change is constant and its successful implementation depends on both the quality of the change project and its level of acceptance. Whether leading

Cegos Webinar Series

As we hurtle into a future which we need to disrupt or be disrupted, the workplace has been experiencing the reality of a changing economy. Ski

Remote Collaboration | Free webinar

Cooperate remotelyIn this time of emergency,  remote work has become a necessity  for the whole country. This does

Learning Bites – Time management

This session introduces the fundamentals of good time management. Having attended, you'll be able to accomplish more in a shorter period of time, w

Learning Bites – Effective Communication

The main aim of this session is enable you to use a variety of skills associated with effective communication. It focuses on how you can be perceiv

Virtual Classroom Training - Train The Trainer

The pandemic has reaffirmed the importance of adaptibility and continual learning to ensure employees are equiped to take on changing job deman

Future of Leadership

The digital revolution and its underlying technology disruptions are sparking far-reaching changes in workers’ skills, whether technical, behavioura

Future of Leadership - Download link

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Radically change the training approach and design a learning objects repository

SANOFI UNIFY“We built a real partnership with Cegos, which was one of the success factors in a project of strategic importance for Sanofi. It w

Sales and Sales Management training for 500+ people across Asia.

Exported to Europe, Africa and America 2015 and onwards.Hitachi Construction Machinery (HCM)“From my personal experience, Cegos trainers are te

Global Learning by Cegos (GLC)

A full digital experience focused on practice, outcomes and human interactionsWatch the Introduction video Organizations and learne

MyStory

A new series of Management Training – Brought to you by CegosChallenges:A new manager is thrown into a world that is both exciting

The Key to eLearning Success - Download link

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The Key to eLearning Success

Now you have invested in an eLearning program for your organization, you will need to motivate your people to use it effectively. To get the people

GLC8542: Remote Selling

Master virtual selling to make connections quickly and speed up the sales cycle thanks to impactful meetings.INTRODUCTIONThe aim of thi

GLC8511: Train the Trainer

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FREE WEBINAR: Refining Virtual Presentation skills from an engagement perspective

on Tuesday, 11 May 21 at 5pm – 6pm SGTJoin us in this FIRST-EVER-REVEALED Webinar where we go behind the scenes of how Cegos Virtual Trainers a

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8 ways to make working from home a success

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FREE WEBINAR: The Power of Clear Communication

Wednesday, 23 June 2021 at 11am to 12pm (Singapore Time)The pandemic has demonstrated that clear, confident communication in business is crucia

ENGIE UNIVERSITY ASIA-PACIFIC

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FREE WEBINAR: Evolving Learning Journey & Engagement through Games

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Complimentary 1-month eLearning Access

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FREE WEBINAR: Corporate & Financial Mindfulness: Building back our hopes & dreams in the midst of crisis

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Learning Bites – Self-management in a Hybrid World

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Free Webinar: Optimising Employee Experience To Encourage Employee Retention

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Job Aid Talk: How to Manage Objections at Work

On 25th November 2021 at 14:00 - 15:30 WIBAn Exclusive Sneak-peek on Agate × CEGOS OTS Fun Training ModulesPlease complete the form below t

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8 keys to develop your well-being at work and in your personal life

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Effective Communication in a Hybrid World

5 big communications challenges and how to overcome themPlease complete the form below to receive the link to download the whitepaper.

Neil Stoneham

About the facilitatorNeil Stoneham is a copywriter and trainer with a huge amount of experience, both in his native UK and overseas, particularly

learning and development

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Managing Communications in the Hybrid Workplace - Registration

Tuesday 29th March, 2022   |   10am-12pm SGT (+8 GMT)

Cegos HR Panel Discussion - The Great Reshuffle

Cegos HR Panel Discussion - The Great Reshufflewhat are the current needs of our workforce & what can we do to retain our Talents?Wednesda

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Upskilling for Hybrid Work

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Leadership in Diversity & Inclusivity

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Leadership: Unleashing the power of diversity

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Managing Teams Through Adversity

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Team Building Programme

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From X to Z: Mastering Leadership Communication in the Multigenerational Workplace

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Global Leadership and Cross-Cultural Management

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Artificial Intelligence (AI), Digital & Data Skills Training

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Cegos Group Learning Collection

Cegos Group Learning CollectionOur best-of-breed offer, services, and solutions to train individuals and support organisations to meet the following

Cegos Open Courses 2024

Cegos Open Courses 20241-Day, 2-Day & 3-Day Virtual ClassesVirtual Classes: 3 X 3.5 Hrs Enquire NowVirtual Classes: 2 X 3.5 Hr

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Business Transformation

Business Transformation CoursesSuccessful organisations invest in developing the skills of all their employees.They provide everyone with the

WT: Purchase Negotiation - Level 1

Personal Development

Personal Development CoursesBoost Workplace Success with Personal Development TrainingTo attract and retain top talent, creating a workplace w

The 5 Personal Development Tools to Boost Professional Relationships

Management & Leadership

Management & Leadership CoursesTo be a manager is to know how to balance performance and ethics.To achieve this balance, you need to be able t

Advanced Team Management Skills

Communication Skills for Managers: Across the Organisation

Working with others

Working with Others CoursesAt Cegos, we believe that organizations are, above all, about people.Effective communication and collaboration are

Lead Highly Effective Meetings

Management Fundamentals

Time Management for Managers: Mastering Your Priorities

Public Speaking Fundamentals

Delegation Skills for Managers

Conflict Management Skills for Managers

WT: Corporate Social Responsibility (CSR): Defining a Winning Strategy

Problem Solving and Decision Making

Anticipating and Responding to Daily Pressure

The 4 Keys to Change Management

Connecting With Others Using 4 Neuro-linguistic Programming (NLP) Tools

Fostering Assertive Relationships in Your Workplace

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Dealing With Your Emotions

Train the Trainer: Deliver effective digital and F2F training

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Remote Selling

HR as a Business Partner (HRBP)

MyStory: How to succeed as a new manager

The Fundamentals of Project Management

Leadership: Unleashing the power of diversity

Managing teams through adversity

How to Attract and Retain Talent in The Experiential World

Elevate Your Sales Team's Performance.

Cross-functional Management

MyStory: Succeeding as a Senior Salesperson

Key Account Management (KAM)

MyStory: Succeeding in Situations of Change

Navigating ESG

A Leader and a Mentor

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Innovating with Design Thinking

Facilitation and Collective Intelligence Tools

AI for Content Creation

Finance for non financial managers

Essentials of Corporate Finance

AI for Project Management

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Leadership Dynamics: Driving Team Growth

MyStory as a Manager

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Trainers' Toolkit for a Success

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Emotional Intelligence at Work

MyStory Embracing Change

Time management and productivity

Well-being and Stress Management

Elevating Customer Experience

MyStory as a Senior Salesperson

Creating a Collaborative Team Environment

Innovative Thinking & Problem-Solving Toolbox

Mastering the Art of Public Speaking

Project Management: From Planning to Implementation

Remote Management

Difficult Conversations

Mentoring

Change Management

Influencing Without Authority

Feedback

Collaboration

Creativity & Innovation

Delegation

Networking

Effective Meetings

Motivation

Problem Solving

Strategic Thinking

Coaching

Cultural Awareness

Time Management

Effective Communication

Self-Management in a Hybrid World

Business Acumen for HR Professionals

Empathy Awareness in a Changing World

Agile HR: New Mindset in People Management

Assertiveness and Self-Confidence: Speaking Up, Speaking Out, and Knowing Your Worth

Hybrid Customer Journey Demystified

Unlock Your Potential With Open Leadership

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Critical Thinking for Effective Problem Solving

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AI for Productivity and Effectiveness: How to Integrate AI in My Daily Work

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Build a tailor-made international training project

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Global L&D Talks

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Future Insights Into Cross-generational Workforce

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NTUC Next U Learning Hub and Cegos bring eLearning to Singapore

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6 Great links to inspire you in 2014

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7 secrets to implementing effective technology enabled learning solutions

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What do you need to know about blended learning in Asia Today?

Future leaders NEED a blended learning path, and this more robust approach to learning is Asia’s greatest opportunity to steal a march on the West.

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Do you have the right blend?

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How learning methods have evolved over the last 10 years?

For most of us who finished their school and university education at the end of the last century, we have distant memories of a classroom and a teache

Social Entrepreneurs: Changing the face of entrepreneurship

Social entrepreneur is a fancy term that people like to use extensively and throw often in business conversations. But its meaning is still not widely

Top 5 actions for organisations today towards an improved workplace in 2020 and beyond

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Cegos Asia Pacific: Friday Fever Contest

Come Friday and you are automatically set in a better mood and spirits. After all, it’s the beginning of the weekend.To pump up your Friday, Cegos

How to capitalise on social media for your learners in Asia today?

Social networking in Asia has increased dramatically over the last few years. In India, for example, as of June 2013, there were 82 million subscriber

How can organisations prepare Generation X to be effective future leaders?

In the next few years, we will witness a wider cross-generational workforce mix with today’s Generation X assuming the top leadership positions, Gener

The Key Requirements Behind Blended Learning In Asia

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Gamification – The Future of Learning

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Why is MOOC a HOT thing?

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Top 7 tips for hiring the best talent

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Top 5 tips for Career Success

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Here are the key criteria we discovered from our recent research, for successfully adopting informal learning within your organization:Communi

Top 6 Business Etiquette Faux Pas

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10 ways to kill team motivation

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Smartphone etiquette: Do you use your phone in a meeting?

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Are your employees working overtime?

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Cegos strengthens its leadership in Europe through the acquisition of Integrata, Germany’s leading learning & development company

Cegos goes on the offensive and consolidates its position as the market leader in the European learning sector. By acquiring the majority shares o

How to drive change in your organisation?

We have all heard of the old adage ‘The only constant in this world is CHANGE’. Change is inevitable. And yet many of us resist change. People talk ab

Want to know how to effectively implement informal learning in your organization today?

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Manage Your Time With 7 Tips That Work

If you are one of those people who start work religiously on the hour every morning, work well past closing time and sometimes take your work back hom

8 Leadership Qualities That Really Count

Leadership is a calling. Whether you choose to remain a leader is your choice. Whilst you may impose your leadership on others; it is likely to have r

Cegos has been a "friend of UNICEF" Since 2012

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Doing Business in Asia – Important Etiquette Tips

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5 Tips To Build Your A+ Team

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Cegos opens its ICF™-certified Coaching School

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3 Indications that training and development is breaking out across APAC in 2015

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Cegos secures a lasting foothold in Latin America

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How To Nail It In Job Interviews

Interviews need not necessarily be unpleasant affairs. Your attitude and mind-set while preparing for the job interview, could spell the difference be

The Art Of Giving Constructive Feedback

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8 reasons why companies fail at growth

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Cegos Group reports solid financial performance in 2014 and intends to cement its international leadership in 2015

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Allos partners with Cegos to distribute its e-learning solutions

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10 Tips To Become A Better Presenter

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The Right Way To Motivate Your Employees

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Cegos Asia Pacific wins The Singapore Business Review International Business Award 2015 for Education

A worldwide leader in training and development, Cegos has been recognised for innovation and outstanding contribution to education in Singapore & SE A

Tips To Ensure Productivity When Working From Home

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Hiring RIGHT!

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Introvert vs. Extrovert Leaders – Is one better than the other?

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Engaging millennials in corporate training

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Cegos APAC Wins Multiple Employer Of Choice Awards

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Global Trends In Talent Development

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Cegos Group And Coface Win Silver Award In The Best Sales Training And Performance Category

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Bad management: One of the top killers in business - Insights from Cegos UK

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5 killer ways to smash your L&D initiatives out of the park!

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5 Critical Drivers for Workplace Change heading to the 2020s shift - #1 - The Impact of Technology

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The Future of Work As We Know It - 2020s Workplace Driver for Change #4

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8 Hot Tips for eLearning success!

If you’re looking to include eLearning as part of your 2021 Learning & Development strategy here are 8 essential things you should think about first

Cegos Asia Pacific Business Operations

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Cegos Asia Pacific Coffee Break Series

The first interview of this series, is with Cegos Senior Consultant Mr John Ong. Listen to John as he shares his passion for management training a

Cegos e-Learning Anywhere

The Cegos Training Difference

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Our Leadership expertise rewarded by Trainingindustry.com

Our Leadership expertise rewarded by Training IndustryFor the first time this year, Cegos enters the Training Industry Top 20 list in the « 

International partnership: e-ducativa will distribute Cegos e-learning solutions in Spain

Cegos, a worldwide leader in training and development, and e-ducativa, an IT company focused on the implementation of e-learning solutions in the Hisp

Technology and Us - A cross generational family micro-study (Part 1)

I have had the opportunity to study the cross generational mix in my home recently in terms of our relationship to technology and how we use it.Co

12 Tips For Successful Blended Learning

Blended learning is all the rage in the Asia Pacific region. Hence, sharing 12 smart tips for successful blended learning. Ensure there is al

Gen-Z’s Input On The Workplace and Communication Methods

Written by Mitchell vom Scheidt and Loulya Mekkawy, aged 15 and 14 from Tanglin Trust School in SingaporeWe are currently on our Work experien

5 drivers to build success for the 2020s workplace - Brand new research out now

As part of our event series around the 2020s workplace shift, we have completed a brand new global research project. We first presented the data at

WORKPLACE 2020 – THE 5 KEY DRIVERS FOR SUCCESSFUL CHANGE

Is your organisation ready?(Part 1 of 6)In today’s fast-changing world, rapid advances in technology are having a huge impact on the way we do bus

DRIVER #1 – THE IMPACT OF TECHNOLOGY (Part 2 of 6)

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DRIVER #2 – LEADER AND MANAGER READINESS (Part 3 of 6)

Following our previous blog posts on the 2020 workplace and the 5 key drivers for successful change, here are the main findings from our research fo

DRIVER #3 – FUTURE OF WORK AS WE KNOW IT (Part 4 of 6)

We’ve talked about the impact of technology and leader and manager readiness for the 2020s workplace.The old days of 9 to 5 and office-bound emplo

DRIVER #4 – DIVERSITY AND BIAS (Part 5 of 6)

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DRIVER #5 – CROSS GENERATIONAL CHALLENGES (Part 6 of 6)

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Training & development

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Performing For Success

Why learning tricks of the stage trade will boost your business  Of all the responsibilities we take on as we rise through the ranks, public s

3 simple rules for successful negotiation

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3 Concepts Guaranteed To Boost Your Business

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Cegos and Orange win Brandon Hall Silver Award for #laRucHeDigitale

Orange - one of the top telecom operators in Europe & Africa – and Cegos were awarded Silver in the Brandon Hall “Best use of social collaborative lea

2 steps to get your Blended Learning off to a flying start

Blended learning can come in all shapes and sizes and is not easy to get right. In fact, many learning professionals still tell us that it can seem

Getting started with VR and AR driven learning - 3 killer questions answered

With the pace of change in technology enabled learning there are some tantalizing opportunities ahead that are accessible, effective and very cool.

Building the managers of the future

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[Award] Cegos named Top 20 Leadership Training Company for 2017 by Training Industry

Cegos has been selected as a 2017 Top 20 Leadership Training Provider by Training Industry. We have been listed for the second year in a row in this c

IMPACT OF TECHNOLOGY

How smart companies use technology to boost learningDigital technology has been transforming the way we do business for some time now, and has l

LEADER AND MANAGER READINESS

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FUTURE OF WORK AS WE KNOW IT

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DIVERSITY AND BIAS

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[Award] Cegos selected as a 2017 Top 20 Content Development List Company by Training Industry

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3 simple steps to becoming a powerful writer

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Business Transformation Summit 2017

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L&D: Show me the ROI

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Press Release: Cegos Group strengthens its position as leader with the buyout of Cimes Group, No. 1 for managed training services in France

Today, the Cegos Group, the international leader for L&D, announced the acquisition of Cimes Group, the French leader for managed training service

Customer Experience - The 6 keys to make customers go wow

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Technology will change our biology and our genes

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Clients do not purchase technology - they purchase relationships! We should embrace technology, not become hostage to it.

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Cegos is reinventing the Learning Experience with 4REAL©, the first customized blended course that includes transposition into the workplace

As a worldwide leader in Learning & Development, the Cegos Group has made Digital Learning and the Customer Experience its two major dev

Embracing the Learner eXperience Approach

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Why you need an innovation mindset

‘Innovation’ is a powerful weapon in your business armoury. Yet we hear this word so often, it has somewhat lost its currency. Many busi

5 ways to get your people enthused about change

Here at Cegos Asia Pacific, we do a lot of events and programmes around the future of work. A big part of our messaging is based on tran

Ready your business for the tech-savvy, experience-hungry generation

The next generation of young people is now entering the workplace. ‘Generation Z’ – those born from mid-90s to early 2000s – are a diffe

How to digitise your learning programmes

Digital learning should form part of any modern L&D strategy. Whilst face-to-face and on-the-job training remain essential elements, dig

The 4 skills that will keep your company competitive

The impact of technology on the workforce cannot be underestimated. According to a 2016 survey in the World Economic Forum’s jobs report

APAC Leader Eases Pain Points for Employee Health

Rosaline Chow Koo is founder and CEO of CXA Group – Asia’s first flex and wellness marketplace – and will be a keynote speaker at our ne

​[Award] Cegos named Top 20 Leadership Training Company for 2018 by Training Industry

Cegos has been selected as a 2018 Top 20 Leadership Training Provider by Training Industry. We have been listed for the third year in a row in this ca

Driving business success the new way

At our recent Brave New Ways of Working event in Singapore, a panel of four regional business leaders and HR experts discussed the best

The future of learning is here

At our recent Brave New Ways of Working event in Singapore, we showcased three approaches to learning set to determine the future of bus

Cegos, Top 20 Training Outsourcing Company for the 4th year in a row

Cegos Group (including Cimes in France & Integrata in Germany) maintains Top 20 ranking among the Training Outsourcing Companies, established by Train

Cegos, Top 20 Content Development Company for the 8th year in a row

Cegos Group maintains Top 20 ranking among the Content Development Companies, established by Training Industry. Even after 8 years, it is always a ple

2018 Business Transformation Summit

The Power of ExperienceExperience lies at the heart of every business. Whether we are a customer, a learner or an employee, our experience should be

The Cegos Group focuses on its core business and fast-tracks innovation to enhance performance

The Cegos Group, a European and worldwide leader in learning and development, generated €191 million in consolidated revenue in 2017, following 0.

What can the customer experience tell us about the learner experience?

In today’s marketing industry, the customer experience inspires how marketing messages are designed and executed. Because a sale is more likely to hap

The big news about Small Data

Martin Lindstrom – brand futurist, best-selling author and keynote speaker at our third Business Transformation Summit – tells us it’s the small thing

Gearing up for the future workplace, today

Jeanne Meister – partner at Future Workplace, best-selling author of The Future Workplace Experience and keynote speaker at our third Business Transfo

Cegos Group and Groupe PSA win a Brandon Hall Group Gold award

We are very proud to announce that Cegos Group and Groupe PSA have won a coveted Brandon Hall Group GOLD AWARD for excellence in Learning in the “Best

Transforming experience crucial to APAC businesses

No matter what your industry, your customers’ and employees’ experience of your organisation will determine how successful, or otherwise, you will be.

4REAL - Discover a new generation of blended learning

Every business faces challenges that affect the way they train and develop their staff: time, cost and the need for flexibility being right up there o

‘Experience’ the true path to transformation

Highlights from our recent Business Transformation SummitOn Tuesday 9th October, over 500 L&D professionals from five cities across the globe gather

With its 2019 solutions, Cegos is pursuing its commitment to developing skills

The technological revolutions, the emergence of new jobs and the ongoing changes in the world of work are making long life learning a major challenge.

Five transforming takeaways from Martin Lindstrom’s Business Transformation Summit presentation

While the live edition of CEGOS’ 3rd Business Transformation Summit took place at the Lisbon Congress Center on October 9th, the live streaming fo

Transformation, Skills and Learning: how to address the future?

Cegos Group has today unveiled the results of its international survey “Transformation, skills and learning: how to address the future?”.The 2018

Engage learners!

Photo credit: Riya99A simplified understanding of the 5E learning model begins with ENGAGE.Based on neuroscience, the 5E model of training and l

Explain: How much do you understand?

Photo credit: lauramusikanski.Articulate your understanding of a concept in phase two of the 5E training and learning model.Last week’s blog was

Cegos Group and Webanywhere won a joint Brandon Hall Group Silver Award

We are very happy to announce that the Cegos Group and Webanywhere have just won a joint Brandon Hall Group Silver Award in the category Best Adva

In learning, put what you know to test

Photo credit: BushkoThe 3rd phase of the 5E model of training and learning is EXPERIMENT. Part of designing a training course is to put participan

Explore to search new meanings and connections in learning

Like all explorers, learners need to accept and recognize the risk of losing their way and hitting a wall. In this fourth of five-blog series on 5E

Embed learning and witness change to happen

Completing the final phase of the 5E instructional model with EMBED (5E: Engage, Explain, Experiment, Explore and Embed).Understanding and being o

Cegos, Top 20 Training Outsourcing Company for the 5th year in a row

Cegos Group (including Cimes in France & Integrata in Germany) has been ranked by Training Industry among the Top 20 Training Outsourcing Companies. W

Learning Experience and Digital Learning key to increase workplace performance

HR Festival Asia 2019The inaugural event as a result of the partnership between HR Summit & Expo Asia (known in Singapore as the largest and most

The Throne of Skills - Development of an Individual

This is the first of eight posts relating the discovery of seven drivers of personal development, written by Mr Emanuele Castellani (CEO Cegos Italy &

Change Management: the need to adapt quickly

We imagine change as if it were a currency: on one hand, the need to understand its meaning, direction and variables; on the other, the need to de

Develop a Digital Culture

These are the simplest questions to confuse the mostIf I asked what are computers for, I am quite sure I will receive many different answers. My ans

Collaboration and Team Performance

We have been talking about teamwork for years.In job announcements, we look for 'a strong propensity to work in a team'. In CVs, we see 'I am very

Cegos Group Annual Corporate Press Release 2019

Press Release: The Cegos Group positions itself at the forefront of a learning transformation industry.Bolstered by its performance in 2018, the Gro

Self-Empowerment: knowing how to Do, how to Be

How many times have we attributed our failure to lack of capacity? And how many times, instead - did we have the lucidity of disturbing our person

Priority Management

I wonder if everyone happens to run after the idea of being or being able to become multi-taskers...that is, being capable of doing more things at

Smart Communication

Speaking of communication, I believe that the advent of social networks is of extraordinary importance: an epochal watershed (without wanting to appea

Top 20 Ranking among Content Development Companies

 Even after 9 years, it is always a great pleasure to receive such a recognition by Training Industry.By selecting Cegos, Training In

About Effective Negotiations

I start with two famous phrases - "Start with the end in the head", defined by Stephen R. Covey (second habit of highly effective people) and "The end

What can the customer experience tell us about the learner experience?

In today's marketing industry, the customer experience inspires how marketing messages are designed and executed. Because a sale is more likely to hap

Decoding the Future of Learning

Cegos - Europe's largest training organisation and one of the world's leading Learning & Development companies, regularly studies and carries out rese

Cegos Group and Imerys win a Brandon Hall Silver Award

We are very proud to announce that Cegos Group and Imerys have won a coveted Brandon Hall Group SILVER Award in the “Best Advance in Leadership Develo

The only way is #UP : Skills acquisition collection from Cegos

Soft skills are the skills of the future, immune to the impact of technology and artificial intelligence. Professionals who upskill now will be well e

* News COVID-19: Cegos offers you resources to efficiently organise your remote work

The spread of Covid-19 and the containment measures associated with it are causing unprecedented upheavals in our working methods, forcing us to some

Cegos, Top 20 Training Outsourcing Company for the 6th year in a row

Cegos Group and its subsidiaries - Cimes (France) and Integrata (Germany) have been selected by Training Industry to be among the Top 20 Training Out

Cegos, Top 20 Content Development Company for the 10th year in a row

Confirming it’s position, for the 10th year Cegos Group  has been selected among the Top 20 Content Development Companies . Established by Training I

Ready, resilient and relevant: Building an L&D strategy to help combat tough times

About the webinar:Concern among CEOs about skills has more than doubled in the past 20 years. Majority of CEOs globally agree that significant re

Building on its performance in 2019, the Cegos Group renews its commitment to making Learning & Development a key driver of economic recovery

TheCegos Group, a European and worldwide leader in learning anddevelopment, closed the year 2019 with consolidatedrevenues of €200 million. Th

The rise of soft skills in the workplace

Nobody can doubt that technology is changing the way we work. And fast. According to McKinsey, the demand for technological skills will climb 55% by

Cegos in the Top 20 Leadership Training Company for the 5th year in a row

Cegos has been named Top 20 Leadership Training Provider by Training Industry for the 5th time running. It is this year again an honor to receive thi

What's a VILT (Virtual Instructor-led Training)?

Example of a virtual class on "Difficult Conversations"Common misconceptions of the word 'difficult' create a negative impression. This topic

2020 Training Survey shows that industry has transformed

To say 2020 has been an interesting year is a huge understatementThe Training sector has seen some massive changes as a result of the pandemic's

Cegos won "China’s Selected HR Service Organization on Leadership Development of 2020" and "China’s Selected HR Service Organization on Sales Training of 2020" under Awards of China’s Learning and Development Supplier

Listed in Awards of China’s Learning and Development Supplier, under the name of HREC (HR Excellence Center), Cegos has been distinguished at the end

​For the 6th year running Cegos is a Top 20 Leadership Training Company

Training Industry has announced the Top 20 international companies recognised as best leadership training providers. Cegos has been selected for t

How eLearning will boost your business?

Many professionals these days do a lot of multi-tasking, all whilst keeping on top of emails and juggling the many responsibilities of work and home

Cegos in the 2021 Top 20 Outsourcing Training companies

Training Industry has just selected Cegos, and its subsidiaries Cimes in France and Integrata in Germany, in the 2021 Top 20 best organisations for

Cegos in the international Top 20 custom content development companies

Training Industry just unveiled its 2021 "Top 20 Custom Content Development Companies". Cegos confirms its leadership by being selected in this presti

Brandon Hall Awards 2021: Gold, Silver and Bronze

This year's Brandon Hall Excellence Awards rewarded three projects developed and implemented by Cegos with its clients William Grant & Sons, Transdev

Happy Lunar New Year

 “A tiger never returns to his prey he did not finish off.” – Chinese Proverb May the year ahead be a year of good and great things,of a

Cegos bags 6 prestigious international awards for 2021

Our success is also your success.Thank you once again, Training Industry, Inc. and Brandon Hall Group for recognising our expertise and leadership

International Women’s Day 2022

You are not ‘just’ a girl.You are A GIRL.You are not ‘just’ a lady.You are A LADY.You are not ‘just’ a mother, a sister,

Cegos named Top 20 Leadership Training Company for the 7th year

After a remarkable rebound in its activity in 2021, the Cegos Group has strong growth ambitions for 2022-2025

How to Reduce Energy Consumption - Interactive Video

Energy is a hot topic. It’s something that’s on everyone’s mind. Whether that be due to concerns over climate change, or the Singapore’s cost of livi

The Cegos Group pursues its international expansion

The Cegos Group pursues its international expansion and reinforces its longstanding presence in Portugal with the acquisition of Neves de Almeida HR

How to measure learning and track performance using data analytics

The wealth of data available to us thanks to digital learning means we can track learner progress and performance with increasing sophistication.

How to promote learner engagement using data analytics

Today, so much learning in business takes place online, whether through on-demand programs or virtual classes. The big advantage of this method, asid

L&D ready for promotion with Performance Learning

The evidence we are living in a VUCA world increases day by day. Volatile, Uncertain, Complex and Ambiguous – the acronym perfectly describes the tim

8 tips to enjoy Hybrid Working

Hybrid working is the new agile way of working. It involves alternating between working in the office and remotely. Most organizations now follow thi

How managers can tackle diversity and inclusion

A recent report by Cegos Group – “Diversity and inclusion in organisations: the skills-related challenges of a cultural transformation” – found that

Cegos unveils its new brand identity and sets the tone with CBA Design and Dissonances

Cegos, an international leader in Learning & Development, unveils a new brand identity that gives full strength and meaning to the Group an

The Evolution of Leadership

In recent years, business leaders across the world have been put through their paces. From dealing with a global pandemic to the rising cost of livin

Cegos a Strategic Leader in 2023 Fosway 9-Grid™ for Digital Learning

For the second year, the Cegos Group has been identified as a Strategic Leader by Fosway in its 9-Grid™ for Digital Learning.Strategic leade

Cegos has been in the Top 20 leadership training organisations for 8 years

Training Industry just released its 2023 Top 20 Leadership Training Companies. For the 8th year in a row the Cegos Group has been included in thi

The impact of the ‘Great Reshuffle’

The annual Cegos Barometer survey showcases the trends influencing recruitment and personal and professional development. In the latest survey, 78%

International partnership: Edflex will distribute Cegos’ elearning catalogue at global level

Cegos, a worldwide leader in learning & development, and Edflex, a SaaS solution that simplifies access to thousands of online training contents

Discovering Cegos Asia Pacific: Our Diverse Team and Dynamic Office in Singapore

Welcome to Cegos Asia Pacific!Our Asia Pacific HQ is located in sunny Singapore, with a diverse team led by a couple of us in this video as well

International partnership: Fast Lane will distribute Cegos’ elearning catalogue worldwide

Cegos, a worldwide leader in learning & development, and Fast Lane, a global specialist in technology and business training as well as consultin

Human Skills for a Digital Era

How do our Experts see the future skills needed for professional efficiency?In a fast-paced environment, it is critical that training companies

The benefits of immersive learning

In Cegos 2022 Barometer survey – where we identify the latest trends affecting L&D – 33% of respondents said their organisations use immer

Mastering leadership: 5 skills to develop throughout your life

Leadership development is a long-term process. It is a journey that promises personal changes that impact on your professional life and allow yo

Cegos is in the 2023 Top 20 Custom Content Development

Training Industry just announced its global 2023 Top 20 Custom Content Development organisations. For the 13th consecutive year Cegos Group has

5 Key Steps to Innovate in Learning

Imagine how much change has taken place in the training industry over the last 100 years and how many technological advances have transformed learni

Inclusive management: the key to a committed team

Is your management inclusive? Given the global figures for workplace inclusion, the answer may not be encouraging. According to Cegos 2022 study, 82

Is your company ready for Just-in-Time training?

In our annual Cegos Barometer survey – where we identify the latest trends influencing today’s Learning & Development functions – only 40%

Drive to boost Corporate Social Responsibility

Each year, Cegos conducts a ‘Barometer’ survey, where we take the temperature of the training industry to see what is hot and what is not among the

Influencing cultural change from the top down

The way we work continues to evolve at an astonishing rate, and many organisations are focused on improving their company culture to empower their t

DEIB: transforming organisations, driving results

In a recent Cegos “Global L&D Talk”, we looked at the theme of Diversity, Equity, Inclusion, and Belonging (DEIB). Two keynote speakers from leading

Cegos is in the 2023 Top 20 Learning Services Companies

Training Industry just announced its global 2023 Top 20 Learning Services Companies. For the 9th consecutive year Cegos Group has been nam

Training to transform the sales mindset

Sales is a challenge at any time, but the last few years have certainly thrown up plenty of obstacles. As such, it is more important than ever to ha

Reskilling crucial for company survival

In the most recent Cegos Barometer survey – where we identify global trends that influence the world of Learning & Development – HR managers say the

Cegos Wins Two Gold Awards at the Brandon Hall Group HCM Excellence Awards

This year's Brandon Hall Group HCM Excellence Awards™ rewarded two projects developed and implemented by Cegos Group in collaboration with EDF (Fran

Inclusive Management: The keys to an engaged team

Is your management inclusive? Given the figures for inclusion in business in France, the answer is not obvious. According to a recent stud

What is the Process Communication Model and why should every leader keep it in their sights?

Most problems in companies arise from poor communication. This is why it is ideal for every leader to implement the process communication

Educational escape game: 5 reasons to try it

The educational escape game is a perfect example of gamification of training. The principle: teams of learners locked in a room who must look for cl

Emotional Learning – is it possible to learn without emotion?

The article "Emotional Learning - is it possible to learn without emotion?" was written by author Maria João Ceitil, Head of Talent & Innovation at

3 Learning Rules for Effective Training

In learning there are different methods and strategies to guarantee obtaining knowledge. This is why, at Cegos APAC we rely on three learning rules

How to create a Corporate Social Responsibility Plan in 5 steps

Marketing? Corporate values? There is a great debate around Corporate Social Responsibility (CSR) policies, but what no one doubts are the

How to Promote Well-Being at Work

In 2022, Ipsos surveyed over 23,500 adults across 34 countries about the state of their mental health. The results were astonishing: One-h

6 keys to reduce the Staff Turnover Rate

A high staff turnover rate is one of the factors that most negatively affects business development. For this reason, it is necessary to impleme

AI Driven Careers

International Webinar | November 16th, 11am WET / 12am CETGrupo Cegos invites you to participate in an exclusive online event that will explor

2023 International Barometer: Transformation, skills and learning

Each year, Cegos conducts a ‘Barometer’ survey, where we take the temperature of the training industry to see what is hot and what is not among

How to reduce psychosocial risks?

Psychosocial risks (PSR) are at the heart of discussions in organizations, both in HR departments and among managers. Because the consequ

Conflict Management: how to act as a manager?

Conflict management in business is a highly valued skill among managers. And for good reason, conflicts can quickly compromise the collaboration and

Tips to gain Professional Efficiency

One of the biggest challenges in the Human Resources area is achieving the greatest professional efficiency within a work team. Each collaborat

The power of adaptive learning

Adaptive learning uses artificial intelligence to offer personalised training to learners. This approach is a powerful lever for accelerating an ind

Microlearning - its importance in corporate education

Microlearning brings several advantages, especially in corporate education, as Joana Teixeira argues in this opinion article.Microlearning is a

The 5 trends driving learning engagement

The way we learn at work is constantly evolving. We have come a long way since corporate training was delivered almost exclusively in person, and th

How to build a solid and positive company organizational culture step by step

Organizational culture is a strategic asset that can drive a company towards success or lead it to the most resounding failure.But what exactly

Think about training with your heart!

Investing in the upskilling and reskilling of teams and employees continues to be a mission for L&D professionals. Perhaps an increasingly demanding

How does the new Generation Z learn? | Blind Experts

We live together several generations, generation X, Baby Boomers, Millennials and Centennials or also known as Generation Z, or post-millenials. The

The 5 trends in online training for 2024. Have you already joined any?

Joana Teixeira identifies five trends for online training in 2024 and details the different approaches.Online is increasingly

Learn by observing! This makes learning videos a positive learning experience for your employees and an attractive solution for your company

Learning videos or video tutorials can be summarized under the umbrella term of video-based learning. According to the recently published mmb Trend

How to build digital skills in your organisation

Aversion to technology is nothing new. Ever since the First Industrial Revolution was almost thwarted by resistance to the weaving loom,

Decision Making: A method for making the right choices

Decision-making is not always easy. And in the current context, more uncertain than ever, knowing how to make a decision is an increasingly popular

New ways to gain understanding and enhance team effectiveness

With the dispersion of teams, we find an increasingly accentuated need on the part of leadership to find new ways to gain understanding and enhance

Cegos in Training Industry's Top 20 Leadership Training Organisations

Cegos has been awarded by Training Industry as one of the top 20 companies in custom content development for the 14th consecutive year!Why w

Digital Skills: 4 steps to prepare for the future

With technology evolving at a rapid pace and organizations' growing investment in the digitalization and automation of activities and processes, dig

Abstract: The Triangulation of Success

"The Triangulation of Success" offers a profound exploration of effective leadership, summarized by Dr. Timothy Low, Head of Healthcare Investme

Cegos in the Top 20 of the world's Learning Services Companies according to Training Industry

Cegos has been included for the 10th consecutive year in the Top 20 of the best training organizations in the world in the Learning Services categor

Active Listening: The Essential Skill for Effective Leadership

Active listening is becoming one of the most valued skills in the business world. As work environments become more dynamic and diverse, the ability

The power of empathy in leadership

In a recent Cegos “Global L&D Talk”, we looked at the theme of empathetic leadership. Why is empathy so crucial for managers and leaders today? How

Training formats: Define the most suitable one!

There is much talk today about the importance of having the right talent for the great challenges of today. However, it is not only important to fin

Key skills and competencies to develop in your team

Strengthening the key skills and competencies of employees is a continuous need for every organization. By having a trained and up-to-date team in t

Are we born or created Leaders?

With each passing year, the concept of Leader and its practices become more and more the subject of analysis and intervention, due to the relevance

Cegos Group and its clients win 7 Brandon Hall Awards in 2024

Each year, the Brandon Hall Excellence Awards recognise the most outstanding achievements in the field of human capital management. The Cegos teams

Developing Successful Leaders: The Vital Role of Coaching in Modern Organizations

In today’s business world, leaders play a key role in the success and growth of organizations. Faced with increasingly complex demands and

CSR approach: 7 steps for effective implementation

Implementing a CSR approach is a major challenge for organizations in the face of growing environmental and societal challenges. But how can you get

The urgent need for Corporate Social Responsibility (CSR)

Corporate Social Responsibility (CSR) is a somewhat misunderstood term. In the past, it was seen as a charitable endeavour – an opportunity for the

Roca's project management training leads to massive improvements

Project management is one of the key skills in any organisation. The competency of managers to direct and navigate the complexities of a project can

[Webinar] Learning Trends... so what? Turn insights into actions

26th November from 6:00PM to 7:00PM (SGT)What if the Learning & Development trends weren’t just trends, but levers to drive your strategy a

Multi-project management: 6 principles for good organization

Multi-projects mean a great need for efficiency. Here are 6 practical tips that will allow you to “keep your head above water” if you have to manage

5 steps towards Effective Collaboration

Companies these days are encouraged to become more agile, especially as the way we work is changing so rapidly. The key to success is to develop eff

[Webinar] Uplift your workplace through Growth Mindset

What if shifting to a Growth Mindset was the key to unlocking new strategic possibilities?Tuesday, February 25  at  9:00PM (SGT)On February

[White Paper] The Power of Generative AI in Learning and Development

Generative AI (GenAI) is transforming Learning & Development in ways that would have seemed extraordinary just a few years ago. Yet we can now app

Bridging the AI Skills Gap: Future-Proofing Your Workforce

Why AI Skills Matter in the Modern WorkplaceThe workplace is evolving rapidly, driven by artificial intelligence (AI). Today, sales teams use AI

Overcoming Barriers in Digital Skills Development: Effective Strategies for Workforce Growth

IntroductionThe digital revolution is transforming workplaces, yet many employees struggle to keep up with evolving technologies. While organiza

Critical Thinking in the Age of AI: Why It’s More Important Than Ever

Artificial intelligence (AI) is revolutionizing the workplace, making processes faster and more efficient. However, as AI adoption grows, so do the

The AI Maturity Roadmap: Where Does Your Organization Stand?

Artificial intelligence (AI) is no longer a futuristic concept—it’s a business necessity. Yet, many organizations struggle to transition from AI exp

How Generative AI Is Helping People Work Smarter — Not Harder

Generative AI is no longer just a buzzword. It’s fast becoming a real game-changer for modern businesses. But here’s the question many leaders are s

From Chatbots to Co-Workers: What AI Agents Mean for Your Job

AI has evolved beyond simple chatbots. Today, smart AI agents are stepping into roles that once belonged only to humans — from scheduling meetings a

Can AI Help Solve the Sustainability Skills Gap?

The push for sustainability has shifted from a buzzword to a business priority. Companies everywhere are under pressure to meet environmental goals,

AI in Learning and Development: What Every Learning Leader Should Be Thinking About in 2025

Artificial Intelligence (AI) has officially become a game-changer in the world of Learning and Development (L&D). As we step into 2025, the conversa

Why Product Managers Are Becoming the New AI Trainers

Artificial intelligence (AI) is no longer a futuristic concept — it’s part of the products and tools we use every day. And as AI becomes more deeply

Generative AI in the Workplace: How Smart Leaders Use It to Beat Burnout

Managing Burnout, Not Just Workloads: What Great Leaders Do DifferentlyGenerative AI is no longer just a buzzword—it’s becoming one of the m

AI Agents in the Workplace: How Managers Can Thrive in 2025

From Taskmaster to Talent Coach: The Shift Every Manager Needs to Make in 2025From simple chatbot scripts to intelligent systems capable of plan

AI and the Sustainability Skills Gap: How Leaders Can Close It Faster

Why Your Leadership Training Isn’t Sticking—and How to Fix ItThe shift toward sustainability is no longer optional—it’s essential. From ESG comp

Cegos - Your International Learning & Development Partner

Leading in Uncertainty: How Great Managers Inspire Confidence When No One Has the Answers

Artificial Intelligence (AI) has stepped firmly into the world of Learning and Development—and there’s no turning back. In 2025, the question for le

Middle Managers Are Struggling—And No One’s Talking About It

As artificial intelligence (AI) becomes more embedded in the tools and systems we use every day, the role of product managers is shifting. Tradition

Stop Promoting Great Performers into Bad Managers: What You Should Do Instead

It’s one of the most common—and costly—mistakes in organizations: promoting high-performing individual contributors into management roles without pr

How to Build Trust in Hybrid Teams—Even When You’re Not in the Same Room

In 2025, hybrid work is here to stay—but trust isn’t automatically part of the deal. When teams don’t see each other every day, assumptions creep in

Is Your Leadership Style Ready for AI? Why Managers Need to Rethink Control and Creativity

The rise of AI in the workplace is changing more than just tools and workflows—it’s fundamentally shifting how managers lead. In 2025, the most effe

Cegos Group, in Training Industry’s Top 20 Learning Services players

Training Industry just selected Cegos for the 11th consecutive year among the Top 20 best global training organisations in the Learning Services fie

AI Fluency: The New Leadership Skill Every Manager Needs

AI is no longer just a topic for IT departments or data scientists. In 2025, it’s a core business driver—transforming how we sell, lead, collaborate

Empowering Leadership: The Key to Thriving in Uncertainty

Uncertainty isn’t a passing phase—it’s the new normal. Economic headwinds, geopolitical shifts, disruptive tech, evolving workforce expectations—lea