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Learning and Development Case studies

Don't take our word for it... EngieEngieEngie University Asia-PacificHitachiHitachiSales and Sales Management training for 500+ people across A

Programmes

Training your people to excelAt Cegos Asia Pacific, we empower your team to do bigger and better things.Whether you want to boost performan

Cegos e-learning Courses

LHtz7VURxG4E-learning off the shelfYou can see short previews of all of our multi-device eLearning modules right here E-LEARNING

Management Training

Developing managers to lead high performance teamsEffective managers inspire, lead, and communicate. They support their teams and motivate

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Soft Skills Training Singapore - Build Interpersonal Skills in Your Business

Get the best soft skills training in Singapore at CegosSoft skills training - Recognising and developing the soft skills of your workforce i

Project Management Training

The most effective way to get resultsGood project management makes a huge difference to a business – it can reduce costs, increase efficien

Learning Bites

High impact, short timeframeThe pressures of work can be so relentless that even taking a lunch break can feel like a luxury, never mind ta

Management essentials

Critical skills for new managersNo business works well without good management. The kind of training that makes it happen is worth investin

Bite-size Change Management Training

A major financial services company approached us to discuss their need to train people around change and resilience.They were looking for a

Change and Resilience

Deal effectively with the new and unexpectedIn the fast-moving business world, change is inevitable and can affect people in different ways, bo

High Performance Selling

Selling that wins businessOur High Performance Selling course offers a tried and tested way to transform your sales people. Whether they are ju

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Being Strategic

Create strategies that build and inspireIdentifying leadership potential is only one part of creating a leader. The rest involves supporting th

Presentation skills

Become a skilled and professional presenterIn the modern workplace, making a presentation is a vital tool – it allows you to sell your product,

Time management

Keep control and carry onThis Time Management course offers an effective and rewarding way of getting a grip on time – making the most of the h

Effective project teamwork

Taking care of your teamCegos offers several project management courses. It’s a wide-ranging role, so we offer a wide range of ways to learn.

Finance for non financial managers

Getting to grips with financeNumbers. Love them or hate them – you can’t live without them. They provide the building blocks for your business,

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BACKGROUNDThis Policy applies as between you, the User of this Website and Cegos Asia Pacific Pte Lte the owner and provider of this Website.&nb

International Communication Project

Total Digital Academy"At Cegos, we found all the skills necessary to design this bespoke training module. The Cegos team dem

International Sales Training Programme

Note and Micra"We chose Cegos for its ability to provide guidance and support on aspects other than training expertise. ​Thi

International Commercial Project

Hutchinson“We decided to set up the Purchasing University to build our function's professional skills and develop a common set of standards

RICS expands online offering and boosts membership revenues

Royal Institute of Chartered Surveyors“As a leading global provider of e-learning content, with a real understanding of our business, Cegos wer

Value Selling Development Programme

Sun ChemicalValue Selling Development Programme“Working in partnership with Cegos allowed us to bring about a real change in attitude to va

Management Development for Financial Services

Overall, I cannot speak highly enough about my relationship and interactions with Cegos!  They are outstanding and their programming consisten

Senior Leadership Development Programme

BerendsenSenior Leadership Development Programme“We had already put in place LEAD Development Centres for our senior leader group, and it w

Customer Excellence

Blended Learning ProgrammeBusiness NeedThe company has a commitment to providing outstanding customer service, appreciating its critical ro

High Potential Leadership Programme

Sony DADC International High Potential Leadership ProgrammeBusiness needSony DADC International is a leading disc and digital solu

Commercial Skills for Technical People

Business needA fast-growing American IT firm approached Cegos to help it roll out a sales course for technical staff outside the States. As the

Influencing and persuasion

How to convince your customersIn this highly competitive world, what gives your sales team the edge over their rivals? The answer is influence

Training the Trainer

Helping you to help othersWe’ve probably all sat through seemingly endless hours of boring talks and pointless presentations in the workplace,

Interpersonal Excellence

Get the best from yourself and othersThe relationships we have with other people are essential in all areas of life, but perhaps nowhere more i

Managing Emotion In Tough Situations

Dealing with conflict like a true professionalEmotion is a normal part of the human experience, and an essential component in the way we all li

Coaching And Developing Others

Coax the best out of your colleagues  Coaching is rightly recognised as an essential skill in the management/team leader portfolio. When d

International Training Projects

Global Learning & Development ProjectsIn a rapidly changing world, businesses face an environment that is more global, more digital and more int

Training Awards

The Cegos mantle piece is brimming with training awards. Here’s a brief selection of our more recent awards and accreditation’s.Top 20 Custom Cont

Cegos 2020 Learning Future

Cegos 2020 Learning Future brings together industry experts and top business leaders to discuss the future workplace, the future of learning and mu

HRD Giveaway 2020 Learning Future

About Cegos

Cegos GroupCegos is Europe’s largest training organisation and one of the world’s leading Learning & Development companies. Cegos was

Cegos 2020 Learning Future

Welcome to the Cegos 2020 LearningFuture post-event portal. Everything you need is here to view or download. Please contact us directly should you

Cegos 2020 Video Montage Of The Day

Cegos 2020 - Event Gallery

View Q&A And Event Evaluation Summary

You can view here a summary evaluation of the day (your pigeonhole feedback) and the answers / comments to the questions posted during the day.Clic

Cegos 2020 - Video Gallery

5 Key Drivers to Build a Successful Workplace for the 2020s

New action-centered research and white paper from Cegos Asia PacificAn in-depth look at the results of new global research conducted by Cegos A

Business Transformation Summit

▶ Live Streaming from Lisbon - 29th SeptemberToday’s world is one of constant and radical change. Organisations are called upon to re-invent t

Orange - Digital HR

HR Digital Transformation"The mechanism built by Cegos was innovative, flexible and could be used for all international HR employees. It a

Blended Learning 2.0

Complete the form below to get the link to download Blended Learning 2.0 Once you clicked the "Submit", please

5 Drivers Essential for Success in the 2020s Workplace

December 2016 updated actions versionHow to develop a workforce that is ready, motivated and skilled to perform and grow over the next deca

Research Papers

Get your free copy of research papers !NEW - The Triangulation of Success 2024Upskilling for Hybrid Work 2023Effective Communication in

Cegos Collaborator Event 2017

On 19th Jan 2017 at Cegos Asia PacificIt was our pleasure to host our Close Collaborators on 19 January 2017 for our annual collaborator’s eve

Cegos Collaborator Event 2017 - Photo Gallery

Since 2010, Cegos and LINGOs have partnered…

Since 2010, Cegos and LINGOs have partnered to offer training high-quality resources to individuals and organizations working in the development an

Aggreko brings power where there is none…

Walter Davis - Group Senior Training Manager, AggrekoCustomer case study: AggrekoAggreko brings power where there is none. It provides temp

Power Up Your Communication Skills

In this practical course, learn how to boost your communication skills so you can become an effective and powerful communicator. Discover how to co

Our Partners

Our valued partners we have worked with.Regional PartnersGlobal Partners

GetSmart

A Cegos Digital Initiative for Performance SupportGetSmart is the latest initiative designed by Cegos to help organisations boost their

International Project

International ProjectFast and simple deployment of a corporate programme worldwideFast changing business requires competences that quickly ada

Course Portfolio

Course PortfolioSustainable partnership for delivering a portfolio of courses across your countriesMore and more global organisations are rati

L&D Transformation

L&D TransformationSuccessful transformation of your corporate L&DCorporate L&D organisations and ecosystems are due to be more global, agile,

Leading and Managing in the Age of Disruption

Responses and findings from the CEGOS survey of professionals across the Asia Pacific regionOur Research FocusTechnologyAdvances in tec

Cegos eLearning HTML5 - Preview videos

Click on the following links to see preview videoMH007: Adapting to other people to communicate more effectivelyMH010: Handling stress

Adapting to other people to communicate more effectively

Topic: Applied Personal DevelopmentA 2-part module to help you improve communication by adapting to others.Non-verbal communication is an impor

Handling stress

Topic: Applied Personal DevelopmentStress has its virtues.It allows us to react quickly when necessary. Without it, we may be unable to ada

Assertiveness know your profile

Topic: Applied Personal Development Tense or stressful situations affect our behavior, making us lose our composure and, in some cases, respond

Assertiveness toolkit

Topic: Applied Personal DevelopmentThroughout our professional lives we experience periods of change, tension and stress. Faced with some situa

3 pillars of interpersonal excellence

Topic: Applied Personal DevelopmentSome professionals stand out because of their ability to express their opinions clearly and persuasively; be

Developing an interpersonal communication strategy

Topic: Applied Personal DevelopmentIn business, the most successful people are those who have a clear idea of their role and who build good rel

Knowing yourself better to communicate better

Topic: Applied Personal DevelopmentGetting your message across and ensuring you are understood are absolutely essential if you want to have a p

3 routes to good communication

Topic: Applied Personal DevelopmentTo communicate effectively, it's important to create a climate that suits the person you are speaking to. Th

3 levers for building winning cooperation

Topic: Applied Personal DevelopmentYour personal attitude and your goodwill are absolutely indispensable in cooperating effectively with your p

Problem-solving: Tools and Methods

Topic: Managers have numerous problems to solve on a daily basis. To be effective, they need to clarify the problem, determine the probable

Considering how you spend your time

Topic: Professional EfficiencyDays, hours, seconds… Is there ever enough time in a single working day? What if we could make time last a bit lo

Focusing on your priorities

Topic: Professional EfficiencyDuring the course of a working day, you can often have the impression that everything you have to do is both impo

MH062: The 12 guidelines of effective time management - Preview

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Project Management Essentials

Topic: Project ManagementThe workplace is bustling with endless needs; driven by an external environment that is rapidly evolving and internal

The Future of Work

What’s coming and how to prepare your organisation for success8th September 2017 (Friday) - 8.30 am to 12:00 pm at Radisson Hotel Br

Search Results

The Project Framework

Topic: Project ManagementBefore launching into your project, you need to take an in-depth look at what and who is involved, so that the company

Project Planning

Topic: Project Management"Why waste time creating a project schedule that is likely to change regularly throughout the project?" This is a ques

Drawing up a Project Budget

Topic: Project ManagementWith the commencement of any project, it is essential to have a significant proportion of resources in place that can

Anticipating Project Risks

Topic: Project ManagementProjects often involve new and complex tasks. As a result, one of the project manager’s main responsibilities is to li

From needs to project

Topic: Project ManagementA project encompass all the actions required to respond to predefined needs within set deadlines. These needs are ofte

The challenges of customer relations

Topic: Sales and Customer relationshipThe role of customer service associates relies more than ever on maintaining loyalty. As an ambassador of

Customer Relationship: Building Trust

Topic: Sales and Customer relationshipTrust is a necessary condition of customer relationships because it will be difficult to do business oth

Customer relationship: practicing active listening

Topic: Sales and Customer relationshipEvery customer is different. If you know how to listen and ask questions, they will tell you their ne

MH103: Customer relationship: creating commitment - Preview

Developing loyalty through customer relationships

Topic: Sales and Customer relationshipToday every company believes it is important to retain the loyalty of its best customers. How do you

The art of persuading through listening

Topic: Sales and Customer relationshipAs sales associates face increasing pressure to deliver short-term results, the ability to persuade and c

Convincing customers with a winning offer

Topic: Sales and Customer relationshipWhen making a purchase, customers need to be convinced that the offer on the table is actually what they

Making your new management position successful

Topic: Management & LeadershipVery often, an employee is promoted to a managerial position on the basis of his or her recognized expertise. Whe

The management styles

Topic: Management & LeadershipManagers have a range of different situations to deal with, from coworkers with different skills and motivations,

Fostering And Maintaining Motivation

Topic: Management & LeadershipManagers are always trying to find ways to motivate or re-motivate coworkers. Motivated coworkers generate value-

The situational skills of the manager

Topic: Management & LeadershipWhen managers encounter a problem, they must take into account all of the aspects involved (e.g. human, corporate

The relationship skills of the manager

Topic: Management & LeadershipPart A: A manager’s activities mainly involve receiving information, communicating, transmitting knowledge an

The emotional skills of the manager

Topic: Management & LeadershipThere has been a saying applied at work to “leave your emotions at the door”. However in reality, emotions are co

Guiding Team and Individual Actions

Topic: Management & LeadershipPart A: In an environment in which a strategy is not always clear, stable and constant, and employees work mo

Becoming a Coaching Manager

Topic: Management & LeadershipPart A: New business models, complex situations and the need to be proactive all require your coworkers to ha

Effective decision-making

Topic: Management & LeadershipMost of a manager's day-to-day activities involve making decisions. These involve making technical, financial and

Being persuasive in management situations

Topic: Management & LeadershipPart A: The term “negotiation” is used to refer to relationships with unions and management, customers and su

Handling emotions within your team

Topic: Management & LeadershipAs a manager, you are often confronted with the individual and collective feelings and emotions of your staff. If

Impact of emotions in the workplace

Topic: Applied Personal DevelopmentEmotions play an important role in the workplace. They affect our daily life, our reactions to certain situa

Controlling your emotions

Topic: Applied Personal DevelopmentIn corporate life, we sometimes encounter situations where changes, tension and stress can make us lose our

Preparing and structuring the annual performance review

Topic: Human ResourcesPart A:The annual performance review is a central component of performance management and has a direct impact on cowo

Identify your communication styles

Topic: Professional EfficiencyAs you are aware, some people are more talented communicators than others. Some people find speaking in publi

Successfully adapting your message

Topic: Professional EfficiencyYour role often requires you to deliver the same message to different people and in different circumstances.

Evade trick questions at meetings

Topic: Professional EfficiencyWhen addressing an audience, you are a separate entity from the group of people to whom you are speaking. This ca

Dealing with time-consuming tasks

Topic: Professional EfficiencyThese days, a company’s day-to-day business is often a matter of urgency. If you were to respond to every request

BUSINESS TRANSFORMATION SUMMIT 2017

LISBON - 17 OCTOBER 2017 - LAGOAS PARK CONGRESS CENTRETHE FUTURE IS NOW !  On the edge of an unprecedented era of transformation and gr

Rosaline Chow Koo

Founder & CEO of CXA Group  Introducing our Closing Keynote speaker,Rosaline Chow KooTo some of us Rosaline will need no introduction;

Brave New Ways of Working Research Paper 2018

How organisations across the region are transforming to be fit for the future 8 Questions | 8 Conclusions 1,747 respondent

INNOVATION HANDBOOK 2018

LEARNING & DEVELOPMENT: DECODING THE FUTUREPlease complete the form below to get the link to download the new research paper

Brave New Ways of Working Research Paper 2018 (Mandarin version)

How organisations across the region are transforming to be fit for the future 8 Questions | 8 Conclusions 1,747 respondent

Try our award winning eLearning with this fantastic offer

In today’s tech-inspired world, eLearning is the most convenient and cost-effective training resource available.Until the end of June 20

Virtual Classroom Courses

Learning BitesEach of these courses consist of 2 hours of virtual classroom activity and 30 minutes of workshop activity.Change

Learning Bites – Coaching

The art of coaching professionallyCoaching is an essential skill for any professional, but isn’t always as easy as it looks.This course will tea

Learning Bites – Collaboration

With organisations moving more and more from the traditional hierarchical structure to a more fluid, matrix-based approach, the ability to influenc

Learning Bites – Creativity and Innovation

Creativity comes more naturally to some people than others. Too often many of us are quick to label ourselves as ‘not the creative type’ and, in so

Learning Bites – Cultural Awareness

Cultural awareness starts by recognising that we sit at the centre of our universe and this represents the ‘norm’. As we move out of our comfort zo

Learning Bites – Delegation

There are plenty of reasons why managers don’t delegate. Some are perfectionists who feel it’s easier to do everything themselves, or that their wo

Learning Bites – Difficult Conversations

Interpersonal difficulties in the workplace seems to be a fact of life. We’ve all seen situations where different people with different goals and n

Learning Bites – Effective Meetings

Too often, internal business meetings are unproductive, unstructured and take far too much time out of the working day. By having vague goals and uncl

Learning Bites – Emotional Intelligence

We all have emotional intelligence – it is often taken for granted that our way of being/reacting and emoting is established, part of who are and u

Learning Bites – Feedback

How to give feedback that motivates and inspires your teamGiving and responding to feedback is integral to the smooth functioning of every busines

Learning Bites – Influencing Without Authority

People at all levels and in all functions need to influence others – be it colleagues, seniors, staff, customers, suppliers or external bodies. The

Learning Bites – Mentoring

Mentoring isn’t just useful for the person you’re assisting, it’s great for you in a variety of ways. It provides that wonderful feeling you get wh

Learning Bites – Motivation

Motivation is key to a drive for success – in ourselves, our colleagues, our organisation. Ideas about human desire provide a general picture which

Learning Bites – Networking

Networking enables colleagues to share ideas, expertise and insights about topics they care deeply about. Over time, networking can lead to the dev

Learning Bites – Problem Solving

We face all manner of problems in our working lives, from day-to-day issues and obstacles that stop us achieving our working goals, to unexpected r

Learning Bites – Remote Management

If you have already worked in or with a remote team you’ve probably experienced some of the challenges this way of working can bring: lack of mutua

Learning Bites – Strategic Thinking

Strategic thinking is no longer a once-a-year task performed as part of the annual strategic planning process. More than ever, today’s leaders requ

Master Classes – Communicating for Impact

Communicating for ImpactModern organisational methods place a great deal of importance on co-operation between different multi-disciplinary and so

Master Classes – High Performance Selling

Whether the delegate is just starting out, or looking to brush up on existing skills, this course offers everything they need to evolve from being

Master Classes – Planning For Results

Managing time in the workplace can be difficult and, at times, it can feel as if it is impossible to avoid being controlled by the demands of other

Master Classes – Presenting Virtually

Presenting virtually is quickly becoming a regular way to deliver presentations, proposals, pitches, and other information to virtual audience

Master Classes – Problem Solving Strategies

As new and more complex business challenges become more widespread, everyone in the organisation is undertaking the duty and responsibility of solv

Master Classes – Project Management Fundamentals

A project is, first and foremost, an endeavour within a company. It calls upon the ability of its initiators to envision the future and outline the

Master Classes – Situational Leadership

To be a leader others want to follow, managers need to set clear and attainable goals, provide the matching leadership style, and give appropriate

The Cegos Innovation Handbook 2018

LEARNING & DEVELOPMENT: DECODING THE FUTUREYour free guide to managing change the innovative way  The average organisation has experienced

#UP Skills Acquisition Collection

A series of digital programs that boost performance in the workplace Soft skills are the skills of the future, i

Effective L&D to boost Business Performance

eFKZG9oL5ngCegos e-Learning – engaging through interactivity  Cegos is an international leader in L&D for over 90 years.Our Learning expe

Transform Learning to Transform Skills

Exclusive HR & Business Leaders Event Cegos believes that skills development and upgrading arekey to address work-related challenges

Transform Learning to Transform Skills

Exclusive HR & Business Leaders Event Cegos believes that skills development and upgrading arekey to address work-related challenges

MANAGERIAL INTELLIGENCE 1 brochure

Harness the Power of Managerial Intelligence

2nd – 3rd December 2019 | The Board Room, ParkRoyal on Beach Road, 7500 Beach Road, Singapore 199591Course outline:Focus on the added value

Designing Learning Experiences in the 21st Century - Brochure

Designing Learning Experiences in the 21st Century

3 days, 13 – 15 Jan 2020 | 152 Beach Road, Gateway East, Level 28, Singapore 189721Course outline:Identify the different eLearning meth

Winner of Best Digital Learning Provider 2019

2 years after winning Best e-Learning Provider and Best Mobile Learning Provider, Cegos Asia Pacific has done it AGAIN!The Best Digita

Interpersonal Communications Excellence (Emotional Intelligence)

What is Emotional Intelligence?The world of work is changingAs early as 2016, The World Economic Forum's "Future of Jobs" report predicted

8502: Managerial Intelligence - Level 1

ObjectivesFocus on the added value of your management roleFind out more about the sort of manager you areUnderstand how to focus individual and

8503: Managerial Intelligence - Level 2

ObjectivesBecome a more flexible managerBuild team cohesionReview priorities during periods of changeImprove your negotiation and communication

8516: Influencing and Persuasion

Convincing your CustomersObjectivesLearn new sustainable, ethical methods for persuading customersDevelop customer-focused attitudes and be

8520: Managing Emotions in Tough Situations

Dealing with Conflict as a ProfessionalObjectivesEnrich your relationships with stimulating, pleasant emotionsCome to grips with unpleasant

8522: Creating and Delivering Powerful Presentations

Mastering the Art of Public SpeakingObjectivesGive your oral presentations greater impactStructure a global message that hits homeAlign you

8505: Effective Project Team Work

ObjectivesLearn the basics of project managementIntegrate every aspect of project management: performance, costs, deadlines and risksWork effec

Coordinating with Others

8505: Effective Project Teamwork8522: Creating and Delivering Powerful Presentations

Emotional Intelligence

8500: Interpersonal Communications Excellence8520: Managing Emotions in Tough Situations

Registration

Managerial Intelligence – Level 1*Privacy Policy

Successful payment!

Thank you for signing up for our open course. We look forward to welcome you!Should you require any assistance in the meantime, feel free to dr

Download free whitepaper - Future of Soft Skills

To tackle the changes happening in the world of work, it is now vital for companies to step up the pace of their teams’ skills development. How can

Your L&D Partner (E-Learning content in Bahasa)

Bank Mandiri's success story with Digital LearningDo you know that the 2 BIGGEST PROBLEMS in L&D today is…Shorter time to address competenc

How to sign up

Kindly email us opencourses@cegos.com.sg with the following information:Email subject: Course Name of attendee:Mobile number:Choice of date

Applied Personal Development

In the present business landscape where organisations and labor markets have became global, responsibility for development has shifted from the com

Professional Efficiency

Professional efficiency is virtuous spiral. Whichever path we take to improve it, one progress leads to another. Our professional efficiency depend

Project Management

This topic is designed to strengthen the performance of the project manager and his/her project team.The performance of a project manager is ev

Management & Leadership

Managerial innovation will be a new competitive challenge.As business are conducted differently (Business Transformation, Digital Transformatio

Human Resources

Successful Performance Review InterviewPreparing and structuring the annual performance review

Sales and Customer Relationship

An optimal customer relationship is a long-term relationship of trust that generates satisfaction, loyalty and reflects on the image of the company

Request Free Demo - eLearning

Focus modules

We understand the growing demand for high quality learning in today’s workplace. That’s why we have designed a collection of curriculum bundles

Managers: how to give positive and constructive feedback

ProgramPositive feedback.Constructive feedback.For who ?All managers and project managers.ObjectivesBy the end of this module,

Focus modules - Find out more

GROW to empower your team members

ProgramUse GROW to help an employee solve a problem.Conduct a skills development interview with GROW.For who ?All managers in a positio

Managing transformations with Test and Learn approach

ProgramDare to launch a short-term test, rather than trying to anticipate all the risks.Act first on a small, scale and evaluate the results to

Building and sharing a strong vision

ProgramAnnounce the change.Adopt the right approach in the event that change is questioned.Nurturing meaning in everyday life.For who ?

Time Management: Dealing with Urgent Requests

ProgramDealing with an urgent request when your schedule is already full.Saying no diplomatically when you don't have the time to deal with an

Facilitate effective meetings

ProgramStart the meeting.Work as a group.Conclude the meeting.For who ?All people who lead or participate in meetings.Objectives

Public Speaking: Managing the Q&A

ProgramWelcome questions from the audience.Address questions…throughout.For who ?Everybody who is in a position to host meetings or to

Project management: mobilizing team members

ProgramEngagement interview: involve each team member.Kickoff meeting: involve the team.Status meeting: keep motivation throughout the project.

Lead meetings remotely

ProgramAdopt best practices when starting a remote meeting.Trigger attention and organize exchanges.For who ?All managers and project m

Remote Management : Effective ways to communicate with team members

ProgramManaging team member's activity: Visiting a team member, Using the right tools to inform, Effective remote meetings.Boosting each team m

Remote Management : Handle poor performing employees

ProgramCreating an employee performance improvement plan.Choosing between asynchronous and synchronous interaction, Finding out the reasons for

Facilitating a project steering committee meeting

ProgramGive the correct project status.Promote decision-making.For who ?Any project leader leading steering committee meetings.Obje

Facilitating a brainstorming session

ProgramStarting the brainstorming processStimulating ideas.For who ?Any project member facilitating brainstorming sessions.Objectiv

Develop and implement an action plan

ProgramDevelop the action plan with those who will implement it.Managing the most critical tasks closely.For who ?Any project member.

Giving bad news in a positive way

ProgramDescribe and present the bad news.Propose solutions.Maintaining trust.For who ?All of them.ObjectivesAt the end of this

Handling angry customers

ProgramUse the STAR method.Adapt your response to facts, opinions or emotions.For who ?Anyone in contact with customers.Objectives

Managing customer incivility

ProgramIdentify points of vigilance in the handling of incivilities.Manage incivilities in a progressive way, in 3 steps.Use the 'empty bucket'

Intensive Training modules

A mobile-first and user-friendly e-Learning module that focuses on one specific skill.The Intensive Training modules feature:

Intensive Training modules - Find out more

Managing objections – Level 1

ProgramLearn about the DRAC method -Dig deeper, Rephrase, Argue/Adjust, Control/Concretize.Imagine an example of dealing with an objection.Prac

Managing objections – Level 2

ProgramLearn about the DRAC method - Dig deeper, Rephrase, Argue/Adjust, Control/Concretize.Imagine an example of dealing with an objection.Pra

Managing objections – Level 3

ProgramLearn about the DRAC method - Dig deeper, Rephrase, Argue /Adjust, Control/Concretize.Imagine an example of dealing with an objection.Pr

Asking for feedback

ProgramDiscover a simple method on how to ask for feedback.View a sample application.Practice asking for feedback to increase your awareness ab

Welcome well-formulated or awkward critism

ProgramLearn how to deal with well-formulated or awkward criticism.Visualize an example for each of the two situations.Practise receiving well-

Develop your assertiveness - Level 1

ProgramLearn about the best practices of assertiveness.View an example.Train to adopt an assertive attitude while interacting with different ch

Develop your assertiveness - Level 2

ProgramLearn from the best practices of assertiveness to deal with passive, aggressive and manipulative behaviors.View an example.Train to deal

Develop your assertiveness - Level 3

ProgramLearn from the best practices of assertiveness to deal with passive, aggressive and manipulative behaviors.View an example.Train to deal

Conducting the negotiation process – Level 1

ProgramLearn about the process.View an example.Train yourself to negotiate to reach a mutually satisfactory conclusion through 4 situations com

Conducting the negotiation process – Level 2

ProgramLearn about the processView an example.Train yourself to negotiate to reach a mutually satisfactory conclusion.In this level, you do not

Conducting the negotiation process – Level 3

ProgramLearn about the process.View an example.Train yourself to negotiate to reach a mutually satisfactory conclusion.In this level, the situa

Obtaining the support of your interlocutors

ProgramTake note of the partners map and the 5 different profiles to deal with when you want to convince them on an idea or a project.View an e

Giving positive and constructive feedback

ProgramLearn about the method for giving positive and constructive feedback.View an example of positive and constructive feedback.Practice givi

Learn how to practice active listening

ProgramLearn how to practice active listening.See an example of an application.Practice using the main tools of active listening - questioning

Curing work overload

ProgramTaking the model of the 'time imps' to embody all of the bad habits that come from an excess of work.View an example of response adapted

Ask the right questions to sell

ProgramLearn about the SAFIR method for questioning.Visualize an example of a potential question to better answer it.Practise questioning by in

Argue according to the customer profile

ProgramLearn about the SONCASE method to adapt your arguments according to client profiles.View an example of how to use the method.Practise de

Managing urgent client requests

ProgramLearn how to manage urgent requests.Visualize an example of a potential question to better answer it.Practise managing urgent requests f

Cegos Virtual Classrooms

Delivering live, online training at your desktop with tutor based 1-1 support and feedback.Anytime. Anyplace. Anywhere. &n

Virtual Classroom Courses

Our Range of

Learning Bites – Change Management

Change is constant and its successful implementation depends on both the quality of the change project and its level of acceptance. Whether leading

Cegos Webinar Series

As we hurtle into a future which we need to disrupt or be disrupted, the workplace has been experiencing the reality of a changing economy. Ski

Remote Collaboration | Free webinar

Cooperate remotelyIn this time of emergency,  remote work has become a necessity  for the whole country. This does

Learning Bites – Time management

This session introduces the fundamentals of good time management. Having attended, you'll be able to accomplish more in a shorter period of time, w

Learning Bites – Effective Communication

The main aim of this session is enable you to use a variety of skills associated with effective communication. It focuses on how you can be perceiv

Virtual Classroom Training - Train The Trainer

The pandemic has reaffirmed the importance of adaptibility and continual learning to ensure employees are equiped to take on changing job deman

Future of Leadership

The digital revolution and its underlying technology disruptions are sparking far-reaching changes in workers’ skills, whether technical, behavioura

Future of Leadership - Download link

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Radically change the training approach and design a learning objects repository

SANOFI UNIFY“We built a real partnership with Cegos, which was one of the success factors in a project of strategic importance for Sanofi. It w

Sales and Sales Management training for 500+ people across Asia.

Exported to Europe, Africa and America 2015 and onwards.Hitachi Construction Machinery (HCM)“From my personal experience, Cegos trainers are te

Global Learning by Cegos (GLC)

A full digital experience focused on practice, outcomes and human interactionsWatch the Introduction video Organizations and learne

MyStory

A new series of Management Training – Brought to you by CegosChallenges:A new manager is thrown into a world that is both exciting

The Key to eLearning Success - Download link

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The Key to eLearning Success

Now you have invested in an eLearning program for your organization, you will need to motivate your people to use it effectively. To get the people

GLC8542: Remote Selling

Master virtual selling to make connections quickly and speed up the sales cycle thanks to impactful meetings.INTRODUCTIONThe aim of thi

GLC8511: Train the Trainer

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GLC8541: Communicating for Impact

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FREE WEBINAR: Refining Virtual Presentation skills from an engagement perspective

on Tuesday, 11 May 21 at 5pm – 6pm SGTJoin us in this FIRST-EVER-REVEALED Webinar where we go behind the scenes of how Cegos Virtual Trainers a

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8 ways to make working from home a success

Working from home doesn’t just mean changing where you do your work. It also means managing your time and your priorities without sacrificing your

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FREE WEBINAR: The Power of Clear Communication

Wednesday, 23 June 2021 at 11am to 12pm (Singapore Time)The pandemic has demonstrated that clear, confident communication in business is crucia

ENGIE UNIVERSITY ASIA-PACIFIC

"We are very satisfied with this first collaboration in Asia. The flexibility and attentiveness of the team, as well as the choice and expertise of

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FREE WEBINAR: Evolving Learning Journey & Engagement through Games

25th August 2021 at 14:00 (Indonesia Time) & 15:00 (Singapore Time)Join us as we evaluate the 50-year old Kirkpatrick Learning model supported

Complimentary 1-month eLearning Access

11 E-learning Modules for all attendees of FULL POWER eventPlease enter your name + email address here to receive your login details:

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FREE WEBINAR: Corporate & Financial Mindfulness: Building back our hopes & dreams in the midst of crisis

On Thursday,14 October 2021 at 12:00pm -1:00pm SGTDISCOVER the best practices in supporting your employees navigate and excel in their respecti

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Learning Bites – Self-management in a Hybrid World

Self-management is an essential competence nowadays. In the new hybrid workplace, it´s easy to be less focused and loose energy.In this practical

Free Webinar: Optimising Employee Experience To Encourage Employee Retention

On Thursday,11 November 2021 at 3:00pm - 4:00pm SGTPlease complete the form below to watch the recorded webinar video

Job Aid Talk: How to Manage Objections at Work

On 25th November 2021 at 14:00 - 15:30 WIBAn Exclusive Sneak-peek on Agate × CEGOS OTS Fun Training ModulesPlease complete the form below t

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8 keys to develop your well-being at work and in your personal life

In the quest for a harmonious and fulfilling life in both our personal and professional lives, we sometimes find ourselves balancing.Yet we are

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Effective Communication in a Hybrid World

5 big communications challenges and how to overcome themPlease complete the form below to receive the link to download the whitepaper.

Neil Stoneham

About the facilitatorNeil Stoneham is a copywriter and trainer with a huge amount of experience, both in his native UK and overseas, particularly

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Managing Communications in the Hybrid Workplace - Registration

Tuesday 29th March, 2022   |   10am-12pm SGT (+8 GMT)

Cegos HR Panel Discussion - The Great Reshuffle

Cegos HR Panel Discussion - The Great Reshufflewhat are the current needs of our workforce & what can we do to retain our Talents?Wednesda

The challenge of learning and professional agility is real, all over the world Ask yourself: How do I change our learning culture and deliver unique

Upskilling for Hybrid Work

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Leadership in Diversity & Inclusivity

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Leadership: Unleashing the power of diversity

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Managing Teams Through Adversity

INTRODUCTIONToday adversity, difficulties, and changes are inevitable and constant: pandemics, war, shortages, new ways of generating wealth, ar

How to succeed as a new manager

INTRODUCTIONTaking on team leadership is a challenge that brings together various concerns or fears, but above all, various knowledge and skill

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Team Building Programme

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From X to Z: Mastering Leadership Communication in the Multigenerational Workplace

From X to Z: Mastering Leadership Communication in the Multigenerational WorkplaceAn Exclusive Complimentary EventRSVP HEREEvent Details

Global Leadership and Cross-Cultural Management

Global Leadership and Cross-Cultural Managementwith Thunderbird & Cegos Asia PacificAbout Thunderbird School of Global Management: Thun

Webinar: Data-driven Strategy: How to Enhance Team Performance

Data-driven Strategy: How to Enhance Team Performanceon 23rd July (Tuesday) from 4:30 PM - 5:15 PM (SGT)Join us for an insightful webinar

Artificial Intelligence (AI), Digital & Data Skills Training

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Leading with confidence: Essential Skills for First-Time Managers

Leading with confidence: Essential Skills for First-Time Managers In partnership with French Chamber of Commerce SingaporeDate: Friday, Septem

Speak Up, Stand Out: Mastering Assertiveness and Self-Worth 

Speak Up, Stand Out: Mastering Assertiveness and Self-Worth Cegos Asia Pacific Open CourseDate: Friday, October 11, 2024Time: 9.00am – 12.

New Manager Playbook: Building Strong Leadership from Day One 

New Manager Playbook: Building Strong Leadership from Day One Cegos Asia Pacific Open CourseDate: 17 - 18 October 2024Time: 9.00am – 5.00p

Future Insights Into Cross-generational Workforce

Have you lately tried to know and understand the types of people you work with? If your answer's 'NO', we insist that you take it up on priority.

8 learnings from the school of rock and pop

Are your presentation skills up to scratch? We seem to be doing a whole lot more training on the topic these days. For training companies it’s one

NTUC Next U Learning Hub and Cegos bring eLearning to Singapore

Next U and Cegos Asia Pacific bring award- winning eLearning training to Singapore, fuelling a joint commitment to greater national productivity a

Explore the Latest Learning Trends

Explore the Latest Learning Trends with us on March 18th. Register here for FREE!  

6 Great links to inspire you in 2014

We have consolidated a list of 6 great links that will inspire and motivate you.1. Fast Company – 8 lessons successful leaders would give their

7 secrets to implementing effective technology enabled learning solutions

Getting the balance right. First off, it’s important to get the balance right between technology-led and more formal training interventions. In As

What do you need to know about blended learning in Asia Today?

Future leaders NEED a blended learning path, and this more robust approach to learning is Asia’s greatest opportunity to steal a march on the West.

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The rise of informal learning

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Do you have the right blend?

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How learning methods have evolved over the last 10 years?

For most of us who finished their school and university education at the end of the last century, we have distant memories of a classroom and a teache

Social Entrepreneurs: Changing the face of entrepreneurship

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Top 5 actions for organisations today towards an improved workplace in 2020 and beyond

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Cegos Asia Pacific: Friday Fever Contest

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How to capitalise on social media for your learners in Asia today?

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How can organisations prepare Generation X to be effective future leaders?

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The Key Requirements Behind Blended Learning In Asia

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Gamification – The Future of Learning

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Why is MOOC a HOT thing?

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Top 7 tips for hiring the best talent

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Top 5 tips for Career Success

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Top 6 Business Etiquette Faux Pas

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10 ways to kill team motivation

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Smartphone etiquette: Do you use your phone in a meeting?

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Are your employees working overtime?

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Cegos strengthens its leadership in Europe through the acquisition of Integrata, Germany’s leading learning & development company

Cegos goes on the offensive and consolidates its position as the market leader in the European learning sector. By acquiring the majority shares o

How to drive change in your organisation?

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Want to know how to effectively implement informal learning in your organization today?

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Manage Your Time With 7 Tips That Work

If you are one of those people who start work religiously on the hour every morning, work well past closing time and sometimes take your work back hom

8 Leadership Qualities That Really Count

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Cegos has been a "friend of UNICEF" Since 2012

       Cegos renews support for UNICEF  sponsoring Child-Friendly Schools in Niger

Doing Business in Asia – Important Etiquette Tips

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Success Is Right Here, Right Now

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5 Tips To Build Your A+ Team

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Cegos opens its ICF™-certified Coaching School

Cegos, a world leader in continuing professional development, has announced that it is opening a Coaching School in France, following an initial suc

3 Indications that training and development is breaking out across APAC in 2015

3 Indications that training and development is breaking out across APAC in 2015Having researched the APAC workplace over the last few years, the

Cegos secures a lasting foothold in Latin America

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How To Nail It In Job Interviews

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The Art Of Giving Constructive Feedback

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Discovering the ME in TEAM

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8 reasons why companies fail at growth

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Cegos Group reports solid financial performance in 2014 and intends to cement its international leadership in 2015

The Cegos Group, a worldwide leader in training and development, posts €159m in revenue in 2014 (slightly up on 2013), while the global economic s

Allos partners with Cegos to distribute its e-learning solutions

Cegos, a worldwide leader in training and development, and Allos, a pioneer in the implementation of talent management solutions, sign a global pa

10 Tips To Become A Better Presenter

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The Right Way To Motivate Your Employees

Career Analyst and TED speaker, Daniel Pink, revealed that the secret to high performance is not rewards or punishments, but an intangible intrins

Cegos Asia Pacific wins The Singapore Business Review International Business Award 2015 for Education

A worldwide leader in training and development, Cegos has been recognised for innovation and outstanding contribution to education in Singapore & SE A

Tips To Ensure Productivity When Working From Home

Work from Home policies have become increasingly favourable as companies look to reduce business costs. Such policies mean that employees need to

Managing Work From Home Employees

Cegos Asia Pacific employs Work From Home policies. Our Director of Business Operations, Meng Bannister, took some time to share with us her experienc

Hiring RIGHT!

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Introvert vs. Extrovert Leaders – Is one better than the other?

For so long, extroverts have been in the limelight of leadership positions. When we think of a traditional and typical leader, these characteristi

Engaging millennials in corporate training

Millennials are typically young people born between 1981 and 2000. Most of them have already entered the workforce, with some of them already in m

Cegos APAC Wins Multiple Employer Of Choice Awards

Singapore, 5 October 2015 - Cegos , a worldwide leader in training and development,has today announced it received four Employer of Choice awa

Global Trends In Talent Development

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Cegos Group And Coface Win Silver Award In The Best Sales Training And Performance Category

Cegos, a worldwide leader in training and development, and Coface, a worldwide leaderin credit insurance, win a coveted Brandon Hall Group Silve

Bad management: One of the top killers in business - Insights from Cegos UK

You wouldn’t put a round peg in a square hole, would you?We’ve all heard the popular idiom ‘like a square peg in a round hole’. We all know what

5 killer ways to smash your L&D initiatives out of the park!

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5 Critical Drivers for Workplace Change heading to the 2020s shift - #1 - The Impact of Technology

There is an awakening...can you feel it..? No, not Star Wars, but the dawning realization that we are headed for a perfect storm of workplace shif

The Future of Work As We Know It - 2020s Workplace Driver for Change #4

A very happy new year to you all - May I wish you a successful, happy and healthy 2016.In this series of 5 posts I am considering 5 key driver

Driver #5 – Leader & Manager Readiness

My previous posts have gone into detail into Drivers #1-4 and this final post will look closer at arguably the biggest challenge we have : Driver

8 Hot Tips for eLearning success!

If you’re looking to include eLearning as part of your 2021 Learning & Development strategy here are 8 essential things you should think about first

Cegos Asia Pacific Business Operations

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Cegos Asia Pacific Coffee Break Series

The first interview of this series, is with Cegos Senior Consultant Mr John Ong. Listen to John as he shares his passion for management training a

Cegos e-Learning Anywhere

The Cegos Training Difference

Cegos has trained, advised and supported generations of workplace professionals, managers and decision makers. We help everyone learn more effecti

Our Leadership expertise rewarded by Trainingindustry.com

Our Leadership expertise rewarded by Training IndustryFor the first time this year, Cegos enters the Training Industry Top 20 list in the « 

International partnership: e-ducativa will distribute Cegos e-learning solutions in Spain

Cegos, a worldwide leader in training and development, and e-ducativa, an IT company focused on the implementation of e-learning solutions in the Hisp

Technology and Us - A cross generational family micro-study (Part 1)

I have had the opportunity to study the cross generational mix in my home recently in terms of our relationship to technology and how we use it.Co

12 Tips For Successful Blended Learning

Blended learning is all the rage in the Asia Pacific region. Hence, sharing 12 smart tips for successful blended learning. Ensure there is al

Gen-Z’s Input On The Workplace and Communication Methods

Written by Mitchell vom Scheidt and Loulya Mekkawy, aged 15 and 14 from Tanglin Trust School in SingaporeWe are currently on our Work experien

5 drivers to build success for the 2020s workplace - Brand new research out now

As part of our event series around the 2020s workplace shift, we have completed a brand new global research project. We first presented the data at

WORKPLACE 2020 – THE 5 KEY DRIVERS FOR SUCCESSFUL CHANGE

Is your organisation ready?(Part 1 of 6)In today’s fast-changing world, rapid advances in technology are having a huge impact on the way we do bus

DRIVER #1 – THE IMPACT OF TECHNOLOGY (Part 2 of 6)

Following our blog post from last week on the 2020 workplace and the 5 key drivers for successful change, here are the main findings from our resear

DRIVER #2 – LEADER AND MANAGER READINESS (Part 3 of 6)

Following our previous blog posts on the 2020 workplace and the 5 key drivers for successful change, here are the main findings from our research fo