Managing objections – Level 1
Program
- Learn about the DRAC method -Dig deeper, Rephrase, Argue/Adjust, Control/Concretize.
- Imagine an example of dealing with an objection.
- Practice dealing with objections while preserving the relationship with the different characters that you will meet.
For who ?
Anyone who wants to learn to manage the objections.
Objectives
Deal with your interlocutor's objections with flexibility by adjusting your argument.
Advantages
For each situation, use your expertise to determine whether your answer is suitable or not. The opportunity to restart training in order to improve your reflexes and overall performance even more!
Average Duration
7 minutes