Knowing yourself better to communicate better

Topic: Applied Personal Development

Getting your message across and ensuring you are understood are absolutely essential if you want to have a positive influence on your environment.
In order to communicate more effectively, it's important that you have the courage to assert yourself in your relationships with other people, rather than being passive, aggressive or manipulative.

To assert yourself fully while staying true to yourself, it's essential that you have a thorough understanding of your personal values, so that you can make them count in your interactions with other people. Inspiring trust in your colleagues will help you to establish effective working relationships.

This is a 2-part module.

Part A Learning objectives:

This module will help you to limit ineffective behaviors and use simple reflexes to communicate in a calm, assertive manner.

Explore the four main attitudes in interpersonal relationships.
Identify your ineffective personal attitudes.
How to select key actions to implement effective behaviors.

Part B Learning objectives:

Learn to draw on your values to communicate more effectively and build long-term, trust-based relationships by:

Understanding how values can help you communicate more effectively.
Identifying the driving forces of trust.

Watch preview video here:

Learning outcomes:

Through the practical exercises (in Part A), you will discover the 4 dimensions of the most common profiles:
- Passiveness
- Aggression
- Manipulation
- Assertiveness

The personal reflection exercises (in Part B) will help you to identify and consolidate your most important values. This is key to building effective long-term relationships and communication. Practical case studies will give you an insight into the driving forces of trust.