RICS expands online offering and boosts membership revenues

Royal Institute of Chartered Surveyors

“As a leading global provider of e-learning content, with a real understanding of our business, Cegos were a natural choice of supplier to partner with to populate our in-house Learning Management System (LMS) and grow our online CPD offering.”

Pierpaolo Franco, Global Director of Training Products

Business Need

As an organisation dedicated to the continuing professional development of their members, RICS was looking for a solution to expand their Online Academy offering (which provides CPD to their members), to include soft-skills development in the areas such as leadership, management, personal effectiveness, sales/commerciality and finance.


As a leader in soft-skills development with a comprehensive catalogue of online courses, Cegos was approached to partner RICS to provide their online soft-skills development content.

The first phase of the project was to map the Cegos content to RICS’ competency framework to align the development to their members’ CPD requirements.

Once the mapping had been completed, the content was branded with the RICS logo and corporate colours, and then loaded onto RICS’ in-house LMS.

The final phase of the project was for Cegos and RICS to work on joint marketing plans to help promote the benefits of the new content to their members.


As a result of the partnership with Cegos, RICS has realised the following benefits:

  • An improved CPD service provided to their members
  • More comprehensive development of the full suite of required member competencies
  • Increased member services revenue