Argue according to the customer profile

Program

Learn about the SONCASE method to adapt your arguments according to client profiles.
View an example of how to use the method.
Practise developing adapted arguments by interacting with different characters.

For who ?

All commercial.

Objectives

Detect the customer profile and present customer benefits adapted to the identified profile.

Advantages

For each situation, a contribution of expertise that explains why your answer is appropriate or not. The possibility to repeat the training to further anchor your reflexes and improve yourself!

Average Duration

7 minutes