Time Management: Dealing with Urgent Requests


  • Dealing with an urgent request when your schedule is already full.
  • Saying no diplomatically when you don't have the time to deal with an urgent request.

For who ?

Assistants and anyone who wants to improve their time management by being assertive when fielding requests.


By the end of this module, you will have a set of best practices to help you manage your time better without souring your relationships with others.


Put yourself in the characters' shoes and help them solve practical problems.

Average Duration

10 minutes

Find out more