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Training - Problem Solving
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Training - Problem Solving
Who is this pro training aimed at?
Professionals looking for a reliable and structured approach to tackling problems, either individually or as part of a problem-solving team.
The objectives of the training
- Understand problem-solving process.
- Apply the five-step problem-solving method using appropriate tools.
- Design an individual action plan to enhance your problem-solving abilities.
The strengths of the training
- This training focuses on applying skills in workplace situations by combining the benefits of group training with individual activities for greater effectiveness.
- By the end of the session, participants will design an action plan to implement strategies for strengthening their areas of growth and developing key skills.
- This live class is eligible for 3.5 PDUs in the Power Skills area, to maintain PMP® or PgMP® certification.
Prerequisites
None
The program of training
We follow a structured problem-solving process during this session to highlight the importance of accurately defining and analysing a problem, enabling identification of causes and appropriate solutions.
It will help you be more confident in your decision making, and when you are looking for stakeholder support.
We use a case study throughout the session to illustrate the progressive steps of the process, including a range of supporting tools and techniques.
01. Introduction
02. Problem-solving Process
It will help you be more confident in your decision making, and when you are looking for stakeholder support.
We use a case study throughout the session to illustrate the progressive steps of the process, including a range of supporting tools and techniques.
01. Introduction
02. Problem-solving Process
- The 5 steps of the problem-solving process and its importance
- The importance of defining the problem
- Explore how brainstorming, writing problem statements, writing ‘desired state’ statements, and well-planned meetings support this first step
- The importance of identifying the root cause of the problem
- Explore how brainstorming, Fishbone diagrams, data gathering, and the ‘5 Why’s’ support this second step
- The importance of deciding upon the solution to the problem
- Explore how brainstorming, Ideas Funnel, Force Field analysis, Criteria Rating, and Weighted Voting support this third step
- The importance of implementing the solution and following plan
- Explore how gathering data, Process Flowcharts, and Gantt Charts support this fourth step
- Identify the important questions to make sure the implemented solution is working
- Action Plan
Ready-to-use training
Reference : vc014
- Duration : 1/2 Day
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