8503: Managerial Intelligence - Level 2

Objectives

• Become a more flexible manager
• Build team cohesion
• Review priorities during periods of change
• Improve your negotiation and communication skills
• Manage the emotional dimension of your team

Target audience

• Newly-appointed or first-time managers
• Managers with several years’ experience

Pre-requisites

• Experienced managers

On-the-job benefits

• Excel in your role as manager, using operational guidelines, tools and methods
• Develop your team’s maturity
• Get better results by efficiently analysing the stakes and issues
• Take account of emotions in your management

Benefits for the company

• Achieve the expected outcomes, thanks to effective management practices
• Proactive change management
• Foster synergy between teams
• Strategically aligned managers and teams

Programme

The learning journey is implemented on LearningHub@Cegos and the content is accessible for 12 months.

Three 30 minutes e-learning modules

1. Behavioural flexibility of the manager

• Identifying effective and ineffective behaviour.
• Overcoming inflexibility.
• Managing ineffective behaviour

2. Building win-win relationships with your team

• Definition of a win-win relationship.
• Preparing your arguments.
• Differentiating between position and interests.
• Reaching a win-win agreement with your co-workers.

3. The manager / communicator

• Preparing your presentation.
• Organising your message for more effect.
• Adapting the impact of your presentations.

Letting participants exchange work experience and industry information, helping them transfer the skills to performance.

3 days classroom training

1. Developing your managerial intelligence

• The Cegos model of managerial intelligence

2.Guiding your team to consistently high levels of performance

• Assertive management
• Focusing individual and collective action
• Becoming a manager-coach
• Building team cohesion

3. Developing your situational skills

• A fresh approach to solving conflicts
• System-friendly decision-making

4.Developing your impact and influence

• Enhancing your persuasive powers when negotiating
• Building your relationship network
• Developing your communication skills

5.Integrating the emotional dimension of management

• Managing individual emotions
• Managing collective emotions

Personalization: Choose 1 out 4 modules

Four 30 minutes e-learning modules

1. Guiding team and individual actions

• Defining a project for your team.
• Orientations and objectives for the project team members.
• Managing conflicting priorities.

2. Becoming a manager / coach

• Becoming a manager / coach: benefits and issues.
• What is a manager / coach?
• Adopting the best practices of a manager / coach.
• Coaching your team.

3. Effective decision-making

• Analysing before making a decision.
• Anticipating the impact of your decisions.
• Making and implementing decisions.
• Encouraging co-worker decision-making.

4. Handling emotions within your team

• Reading emotional signals correctly.
• Practising empathetic listening.
• Responding adequately to co-workers’ emotions.
• dentifying and managing collective emotions.

Decide what you will implement and post assessment

Objectives

• Become a more flexible manager
• Build team cohesion
• Review priorities during periods of change
• Improve your negotiation and communication skills
• Manage the emotional dimension of your team

Target audience

• Newly-appointed or first-time managers
• Managers with several years’ experience

Pre-requisites

• Experienced managers

On-the-job benefits

• Excel in your role as manager, using operational guidelines, tools and methods
• Develop your team’s maturity
• Get better results by efficiently analysing the stakes and issues
• Take account of emotions in your management

Benefits for the company

• Achieve the expected outcomes, thanks to effective management practices
• Proactive change management
• Foster synergy between teams
• Strategically aligned managers and teams

Programme

The learning journey is implemented on LearningHub@Cegos and the content is accessible for 12 months.

Three 30 minutes e-learning modules

1. Behavioural flexibility of the manager

• Identifying effective and ineffective behaviour.
• Overcoming inflexibility.
• Managing ineffective behaviour

2. Building win-win relationships with your team

• Definition of a win-win relationship.
• Preparing your arguments.
• Differentiating between position and interests.
• Reaching a win-win agreement with your co-workers.

3. The manager / communicator

• Preparing your presentation.
• Organising your message for more effect.
• Adapting the impact of your presentations.

Letting participants exchange work experience and industry information, helping them transfer the skills to performance.

3 days classroom training

1. Developing your managerial intelligence

• The Cegos model of managerial intelligence

2.Guiding your team to consistently high levels of performance

• Assertive management
• Focusing individual and collective action
• Becoming a manager-coach
• Building team cohesion

3. Developing your situational skills

• A fresh approach to solving conflicts
• System-friendly decision-making

4.Developing your impact and influence

• Enhancing your persuasive powers when negotiating
• Building your relationship network
• Developing your communication skills

5.Integrating the emotional dimension of management

• Managing individual emotions
• Managing collective emotions

Personalization: Choose 1 out 4 modules

Four 30 minutes e-learning modules

1. Guiding team and individual actions

• Defining a project for your team.
• Orientations and objectives for the project team members.
• Managing conflicting priorities.

2. Becoming a manager / coach

• Becoming a manager / coach: benefits and issues.
• What is a manager / coach?
• Adopting the best practices of a manager / coach.
• Coaching your team.

3. Effective decision-making

• Analysing before making a decision.
• Anticipating the impact of your decisions.
• Making and implementing decisions.
• Encouraging co-worker decision-making.

4. Handling emotions within your team

• Reading emotional signals correctly.
• Practising empathetic listening.
• Responding adequately to co-workers’ emotions.
• dentifying and managing collective emotions.

Decide what you will implement and post assessment