The emotional skills of the manager

Topic: Management & Leadership

There has been a saying applied at work to “leave your emotions at the door”.
However in reality, emotions are constantly present at work. By managing your own emotions and by maintaining emotional equilibrium, you learn to manage situations objectively and clearly.
Emotional intelligence is an essential management skill.

Learning objectives:

Discover how emotions impact managerial effectiveness. Decipher your own emotions, express them in an effective way. Recognize emotions in your coworkers so you can address them effectively and authentically.

  • How to analyze emotional mechanisms.
  • Work on identifying and managing your emotions.
  • Manage emotionally charged situations effectively.

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Learning outcomes:

Become a better manager by managing your own emotions. Having identified your emotional profile, you are better equipped to anticipate sensitive situations. By understanding how emotions work, you will be better able to build on the positive effects of emotions.

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