Training - The 5 Personal Development Tools to Boost Professional Relationships

How can improved self-awareness and understanding of key mechanisms of human relationships enable better interaction with others in the professional environment?

This training provides the acquisition of essential and practical tools that will optimise professional relationships on a daily basis.

Before

Digital learning activities to prepare yourself for the training and its implementation:

• Defining your training objectives
• Conducting a self-assessment of your skills

During - Group Session

1 - 'Assertiveness': Handling Difficult Relationships

• Identify ineffective and effective attitudes
• Assert yourself and build self-confidence

In practice: Self-assessment


2 - 'Emotional Intelligence': Sharing Your Feelings with Ease

• Understand how emotions work
• Express emotions constructively using the DESC method

In practice: Training on the method and role-playing exercises


3 - 'Active Listening': Truly Listening to Others

• Adjust both verbal and non-verbal behaviour
• Maintain harmonious and effective communication

In practice: Practice active listening in pairs


4 - 'Objective-setting Strategy'

• Clarify your objectives
• Implement winning strategies

In practice: Cross-interview in pairs about an individual objective


5 - 'Stress Management': Relax, Recharge, and Perform Better

• Practice simple physical and mental relaxation techniques
• Manage stress and regain energy

In practice: Practice simple techniques for physical and mental relaxation

After

Digital learning activities to facilitate the implementation of your learning in the workplace:

• Ready-to-use tools
• Micro-practicing programme by email

Assessment

An online questionnaire to assess your acquired skills