8502: Managerial Intelligence - Level 1

Objectives

  • Focus on the added value of your management role
  • Find out more about the sort of manager you are
  • Understand how to focus individual and collective action
  • Successfully solve management problems
  • Develop social skills and maintain your emotional balance

Target audience

  • Newly-appointed or first-time managers
  • Managers with several years’ experience

Pre-requisites

  • There are no pre-requisites for this course

On-the-job benefits

  • Become more competent in your role by using proven guidelines, tools and processes
  • Optimise your performance and accelerate your development
  • Know how to act in every situation
  • Get better results by efficiently analyzing the stakes and issues in each situation
  • Develop your social skills and build your emotional balance

Benefits for the company

  • Coherent, consistent management that continually adapts to external and internal changes
  • An additional lever to ensure that teams consistently deliver expected outcomes
  • A management team with a consistent skills base
  • Greater involvement and motivation in your people

Programme

The learning journey is implemented on LearningHub@Cegos and the content is accessible for 12 months.

Two 30 minutes e-learning modules

1. The management styles

  • The different management styles.
  • The positive aspects of each management style.
  • Adapting management style to circumstances: contextual management.

2. Fostering and maintaining motivation

  • Understanding how motivation works.
  • Using the right motivational levers.
  • Delegating and motivating.
2 face to-face

Letting participants exchange work experience and industry information, helping them transfer the skills to performance.

2 days classroom training

1.Developing managerial intelligence

  • The Cegos model of managerial intelligence

2.Mastering management techniques

  • Developing effective behaviours
  • Focusing individual and collective action
  • Mobilising individual and collective energy

3. Developing your situational skills

  • Understanding the system

4.Developing your relationship-building skills

  • Implementing a communication process with your team
  • Preparing for and leading a team meeting
  • Managing sensitive situations
  • Managing your relationship with your manager

5.Developing your emotional skills

  • Managing your emotions
  • Managing your stress
3 reinforce

Personalization: Choose 1 out 3 modules

Three 30 minutes e-learning modules

1. The situational skills of the manager

  • Basic concepts in systemic analysis.
  • Analysing a situation or conflict using a systemic approach.
  • Handling all managerial situations effectively.

2. The relational skills of the manager

  • Setting up the right communication and information tools.
  • Taking team needs into account for consistent communication.
  • Preparing and conducting a team meeting.
  • Conducting an individual interview.
  • Managing sensitive situations.

3. The emotional skills of the manager

  • Understanding how emotions work.
  • Identifying and managing your own feelings.
  • Managing emotionally-charged situations.

Decide what you will implement and post assessment

Objectives

  • Focus on the added value of your management role
  • Find out more about the sort of manager you are
  • Understand how to focus individual and collective action
  • Successfully solve management problems
  • Develop social skills and maintain your emotional balance

Target audience

  • Newly-appointed or first-time managers
  • Managers with several years’ experience

Pre-requisites

  • There are no pre-requisites for this course

On-the-job benefits

  • Become more competent in your role by using proven guidelines, tools and processes
  • Optimise your performance and accelerate your development
  • Know how to act in every situation
  • Get better results by efficiently analyzing the stakes and issues in each situation
  • Develop your social skills and build your emotional balance

Benefits for the company

  • Coherent, consistent management that continually adapts to external and internal changes
  • An additional lever to ensure that teams consistently deliver expected outcomes
  • A management team with a consistent skills base
  • Greater involvement and motivation in your people

Programme

The learning journey is implemented on LearningHub@Cegos and the content is accessible for 12 months.

Two 30 minutes e-learning modules

1. The management styles

  • The different management styles.
  • The positive aspects of each management style.
  • Adapting management style to circumstances: contextual management.

2. Fostering and maintaining motivation

  • Understanding how motivation works.
  • Using the right motivational levers.
  • Delegating and motivating.
2 face to-face

Letting participants exchange work experience and industry information, helping them transfer the skills to performance.

2 days classroom training

1.Developing managerial intelligence

  • The Cegos model of managerial intelligence

2.Mastering management techniques

  • Developing effective behaviours
  • Focusing individual and collective action
  • Mobilising individual and collective energy

3. Developing your situational skills

  • Understanding the system

4.Developing your relationship-building skills

  • Implementing a communication process with your team
  • Preparing for and leading a team meeting
  • Managing sensitive situations
  • Managing your relationship with your manager

5.Developing your emotional skills

  • Managing your emotions
  • Managing your stress
3 reinforce

Personalization: Choose 1 out 3 modules

Three 30 minutes e-learning modules

1. The situational skills of the manager

  • Basic concepts in systemic analysis.
  • Analysing a situation or conflict using a systemic approach.
  • Handling all managerial situations effectively.

2. The relational skills of the manager

  • Setting up the right communication and information tools.
  • Taking team needs into account for consistent communication.
  • Preparing and conducting a team meeting.
  • Conducting an individual interview.
  • Managing sensitive situations.

3. The emotional skills of the manager

  • Understanding how emotions work.
  • Identifying and managing your own feelings.
  • Managing emotionally-charged situations.

Decide what you will implement and post assessment