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Welcome well-formulated or awkward critism
ProgramLearn how to deal with well-formulated or awkward criticism.Visualize an example for each of the two situations.Practise receiving well-
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Develop your assertiveness - Level 1
ProgramLearn about the best practices of assertiveness.View an example.Train to adopt an assertive attitude while interacting with different ch
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Develop your assertiveness - Level 2
ProgramLearn from the best practices of assertiveness to deal with passive, aggressive and manipulative behaviors.View an example.Train to deal
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Develop your assertiveness - Level 3
ProgramLearn from the best practices of assertiveness to deal with passive, aggressive and manipulative behaviors.View an example.Train to deal
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Conducting the negotiation process – Level 1
ProgramLearn about the process.View an example.Train yourself to negotiate to reach a mutually satisfactory conclusion through 4 situations com
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Conducting the negotiation process – Level 2
ProgramLearn about the processView an example.Train yourself to negotiate to reach a mutually satisfactory conclusion.In this level, you do not
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Conducting the negotiation process – Level 3
ProgramLearn about the process.View an example.Train yourself to negotiate to reach a mutually satisfactory conclusion.In this level, the situa
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Obtaining the support of your interlocutors
ProgramTake note of the partners map and the 5 different profiles to deal with when you want to convince them on an idea or a project.View an e
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Giving positive and constructive feedback
ProgramLearn about the method for giving positive and constructive feedback.View an example of positive and constructive feedback.Practice givi
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Learn how to practice active listening
ProgramLearn how to practice active listening.See an example of an application.Practice using the main tools of active listening - questioning
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