Whether the delegate is just starting out, or looking to brush up on existing skills, this course offers everything they need to evolve from being an average sales person into an effective sales person.
High Performance Selling will result in better long-term relationships, increased client loyalty and quicker sales.
At its heart, it’s all about empathy – understanding the true needs of the buyer, and finding a way to present them with the product or service they need, in a way that makes the decision to buy as easy as possible at a price that is right for both. By demonstrating a thorough understanding of customer wishes, a sales person inspires trust – trust that will lead to a fulfilling long-term relationship for both parties.
The High Performance Selling course are all designed and led by experienced sales people – people who have achieved at high levels in all sectors of business (retail, industrial, service and financial) people who don’t just talk the talk, but have walked the walk! They will support learning through real-life scenarios, teamwork, and stimulating role-playing sessions – allowing everyone taking part to see sales from a fresh perspective.
Ultimately, we all want to make sales quicker, build long-term relationships, and enjoy a trusting and open partnership with clients. Only by working for and with our customers can we achieve that – and that means understanding them, not just pitching to them. This is all about sales with soul – not just spin.
- Develop a collaborative sales approach that takes into account the buyer’s decision-making process
- Understand the buyer’s explicit and implicit needs
- Convince the customer by including relationship and emotional aspects
- Steer through to the final agreement
- Build a relationship of trust