GLC8541: Communicating for Impact


  • The aim of this session is to enable the participants to learn a variety of skills associated with effective communication. 
  • It focuses on the participants and leads them to uncover their personal style before applying it to specific interactive skills that will help them evolve into a better communicator. 
  • The course places great value on establishing and maintaining strong relationships and handling several types of communication pressures.


  • Communicating with Impact is a mix of fundamental skills needed for both our professional and personal life. If you want to communicate effectively and honestly, then this session will provide you with the right tools and techniques.
  • Individual contributors, team leaders, supervisors…


  • Find out about your existing communication style so that you can use and adapt it to communicate more effectively
  • Use open and assertive communication
  • How to influence others more positively and effectively
  • Strategically manage difficult conversations and offer productive feedback.


  • Pre and Post Self-assessment to personalize the program and visualize progress
  • +9h of online instructor-led training and workshop activity with simulations and exercises
  • +4h of individual work to further explore concepts and prepare case studies for practicing
  • An assertiveness assessment and life position questionnaire to understand communication styles and positions
  • Downloadable course workbook that includes post-course application guide for line managers and for participants


  • Access to a computer with a camera and internet connection, allowing participation in virtual classes

Description of the Learner’s Experience

What our clients say about us – RICS

As a leading global provider of e-learning content, with a real understanding of our business, Cegos were a natural choice of supplier to partner with to populate our in-house Learning Management System (LMS) and grow our online CPD offering.

Pierpaolo Franco

Global Director of Training Products, RICS

What our clients say about us – Total

At Cegos, we found all the skills necessary to design this bespoke training module. The Cegos team demonstrated strong engagement, professionalism and availability to make the project a complete success.

Patrick Antoine

Manager, Total Digital Academy

What our clients say about us – Nissan

We chose Cegos for its ability to provide guidance and support on aspects other than training expertise. This team of motivated, responsive professionals was able to satisfy our request for greater participant engagement and attentiveness, using a fun but effective approach to training.

Nadine Vienne

Section Manager Network Training and Sales Method, Nissan

What our clients say about us – Hutchinson

We decided to set up the Purchasing University to build our function's professional skills and develop a common set of standards and tools. We chose Cegos to be our partner in this initiative, which gives us the added advantage of being able to design new training modules to meet the demands of a fast-moving international market.

Pascale Garois

Hutchinson Group

What our clients say about us – Sun Chemical

Working in partnership with Cegos allowed us to bring about a real change in attitude to value selling across the group. The training they provided was a real eye-opener for many of the staff, and supported a company wide drive to build better long-term customer relationships.

Mark Frost

Commercial Director, Sun Chemical

What our clients say about us – Berendsen

We had already put in place LEAD Development Centres for our senior leader group, and it was very important to introduce Centres that would work for our large population of Plant Managers across Europe. Cegos have been excellent partners in helping us get the design right, and then in the delivery of lively, action learning based programmes. I have greatly enjoyed seeing our managers have ‘light bulb’ moments!

Chris Thrush

Berendsen Group Director, Human Resources

We'd love to hear from you

+65 6980 2973

+65 6980 2973

08:00 - 17:30 Monday to Friday