- Learn about the SONCASE method to adapt your arguments according to client profiles.
- View an example of how to use the method.
- Practise developing adapted arguments by interacting with different characters.
For who ?
Detect the customer profile and present customer benefits adapted to the identified profile.
For each situation, a contribution of expertise that explains why your answer is appropriate or not. The possibility to repeat the training to further anchor your reflexes and improve yourself!