- Dealing with an urgent request when your schedule is already full.
- Saying no diplomatically when you don’t have the time to deal with an urgent request.
For who ?
Assistants and anyone who wants to improve their time management by being assertive when fielding requests.
By the end of this module, you will have a set of best practices to help you manage your time better without souring your relationships with others.
Put yourself in the characters’ shoes and help them solve practical problems.