Master Classes – Communicating for Impact

Communicating for Impact

Modern organisational methods place a great deal of importance on co-operation between different multi-disciplinary and sometimes multi-cultural members of staff.

Each individual is called on to exert their influence over their personal network to obtain high-level results in an environment that is changing, uncertain and sometimes considered as illogical.

As such, effective communication between employees becomes essential in order to build and maintain successful relationships, for the benefit of individuals and the organisation.

Course Description

To meet these challenges, Interpersonal Excellence offers you an opportunity to develop your skills in three specific ways.

Firstly, you will enhance your own understanding of you as a person – defining your personal qualities and characteristics, your strengths and weaknesses and your values.  Knowing yourself better is the first step to understanding others.

Secondly, you will improve your ability to communicate by focusing on becoming clearer and more open when talking with others, leveraging the power of non-verbal communication and becoming a more effective listener.

Thirdly, using strategies to foster better co-operation between individuals, you will be able to encourage deeper relationships and a sense of esprit de corps.

Course Objectives

  • Use the three pillars of interpersonal excellence
  • Know yourself better, to communicate more effectively
  • Communicate effectively and openly
  • Build a winning co-operation strategy

What our clients say about us – RICS

As a leading global provider of e-learning content, with a real understanding of our business, Cegos were a natural choice of supplier to partner with to populate our in-house Learning Management System (LMS) and grow our online CPD offering.

Pierpaolo Franco

Global Director of Training Products, RICS

What our clients say about us – Total

At Cegos, we found all the skills necessary to design this bespoke training module. The Cegos team demonstrated strong engagement, professionalism and availability to make the project a complete success.

Patrick Antoine

Manager, Total Digital Academy

What our clients say about us – Nissan

We chose Cegos for its ability to provide guidance and support on aspects other than training expertise. This team of motivated, responsive professionals was able to satisfy our request for greater participant engagement and attentiveness, using a fun but effective approach to training.

Nadine Vienne

Section Manager Network Training and Sales Method, Nissan

What our clients say about us – Hutchinson

We decided to set up the Purchasing University to build our function's professional skills and develop a common set of standards and tools. We chose Cegos to be our partner in this initiative, which gives us the added advantage of being able to design new training modules to meet the demands of a fast-moving international market.

Pascale Garois

Hutchinson Group

What our clients say about us – Sun Chemical

Working in partnership with Cegos allowed us to bring about a real change in attitude to value selling across the group. The training they provided was a real eye-opener for many of the staff, and supported a company wide drive to build better long-term customer relationships.

Mark Frost

Commercial Director, Sun Chemical

What our clients say about us – Berendsen

We had already put in place LEAD Development Centres for our senior leader group, and it was very important to introduce Centres that would work for our large population of Plant Managers across Europe. Cegos have been excellent partners in helping us get the design right, and then in the delivery of lively, action learning based programmes. I have greatly enjoyed seeing our managers have ‘light bulb’ moments!

Chris Thrush

Berendsen Group Director, Human Resources

We'd love to hear from you

+65 6827 5632

+65 6827 5632

08:00 - 17:30 Monday to Friday