No matter what your industry, your customers’ and employees’ experience of your organisation will determine how successful, or otherwise, you will be. It also has a direct impact on your organisation’s learners, in terms of how you create the training (...)
Jeanne Meister – partner at Future Workplace, best-selling author of The Future Workplace Experience and keynote speaker at our third Business Transformation Summit – has a vision for the future that urges us to rethink how we do things now. There has been much (...)
The Power of Experience Experience lies at the heart of every business. Whether we are a customer, a learner or an employee, our experience should be memorable, connect us with others and make us feel alive. In this increasingly digitally-integrated (...)
